Wowza license Vlidation Issues

Wowza Streaming Engine
1

Hi,

I have an issue in validating the license key from a Linux box. Post installing the Wowza server I ran startup.sh and it prompted me to enter the license key. Once I entered it returned with the following error message.

“ERROR server comment - The Wowza Media Systems Software licensing system was not able to connect to the licensing server to validate your license. Please validate that your machine is able to send HTTP data over TCP port 80 to the Internet. If this problem persists, please visit https://www.wowza.com/subscriptionsupport.php for up to date information.”

I am not even able to ping the license server form my linux server.

Then I set the eproxy from the console using

export http_proxy=‘host and port details’ and also added the proxy details in startup.sh file

below is my startup.sh file

#!/bin/sh

. ./setenv.sh

#chmod 600 …/conf/jmxremote.password

#chmod 600 …/conf/jmxremote.access

NOTE: Here you can configure the JVM’s built in JMX interface.

See the “Server Management Console and Monitoring” chapter

of the “User’s Guide” for more information on how to configure the

remote JMX interface in the [install-dir]/conf/Server.xml file.

JMXOPTIONS=-Dcom.sun.management.jmxremote=true

#JMXOPTIONS="$JMXOPTIONS -Djava.rmi.server.hostname=192.168.1.7"

#JMXOPTIONS="$JMXOPTIONS -Dcom.sun.management.jmxremote.port=1099"

#JMXOPTIONS="$JMXOPTIONS -Dcom.sun.management.jmxremote.authenticate=true"

#JMXOPTIONS="$JMXOPTIONS -Dcom.sun.management.jmxremote.ssl=false"

#JMXOPTIONS="$JMXOPTIONS -Dcom.sun.management.jmxremote.password.file=$WMSCONFIG_HOME/conf/jmxremote.password"

#JMXOPTIONS="$JMXOPTIONS -Dcom.sun.management.jmxremote.access.file=$WMSCONFIG_HOME/conf/jmxremote.access"

#ulimit -n 20000

log interceptor com.wowza.wms.logging.LogNotify - see Javadocs for ILogNotify

$_EXECJAVA $JAVA_OPTS $JMXOPTIONS -Dcom.wowza.wms.AppHome="$WMSAPP_HOME" -Dcom.wowza.wms.ConfigURL="$WMSCONFIG_URL" -Dcom.wowza.wms.ConfigHome="$WMSCONFIG_HOME" -cp $WMSAPP_HOME/bin/wms-bootstrap.jar com.wowza.wms.bootstrap.Bootstrap start -Dhttp.proxy.host=10.99.2.108 -Dhttp.proxy.port=8080

But staill I am facing the same problem. Please suggest.

Thanks in advance.

2

Hi,

I have an issue in validating the license key from a Linux box. Post installing the Wowza server I ran startup.sh and it prompted me to enter the license key. Once I entered it returned with the following error message.

“ERROR server comment - The Wowza Media Systems Software licensing system was not able to connect to the licensing server to validate your license. Please validate that your machine is able to send HTTP data over TCP port 80 to the Internet. If this problem persists, please visit https://www.wowza.com/subscriptionsupport.php for up to date information.”

I am not even able to ping the license server form my linux server.

Then I set the eproxy from the console using

export http_proxy=‘host and port details’ and also added the proxy details in startup.sh file

below is my startup.sh file

#!/bin/sh

. ./setenv.sh

#chmod 600 …/conf/jmxremote.password

#chmod 600 …/conf/jmxremote.access

NOTE: Here you can configure the JVM’s built in JMX interface.

See the “Server Management Console and Monitoring” chapter

of the “User’s Guide” for more information on how to configure the

remote JMX interface in the [install-dir]/conf/Server.xml file.

JMXOPTIONS=-Dcom.sun.management.jmxremote=true

#JMXOPTIONS=“$JMXOPTIONS -Djava.rmi.server.hostname=192.168.1.7”

#JMXOPTIONS=“$JMXOPTIONS -Dcom.sun.management.jmxremote.port=1099”

#JMXOPTIONS=“$JMXOPTIONS -Dcom.sun.management.jmxremote.authenticate=true”

#JMXOPTIONS=“$JMXOPTIONS -Dcom.sun.management.jmxremote.ssl=false”

#JMXOPTIONS=“$JMXOPTIONS -Dcom.sun.management.jmxremote.password.file=$WMSCONFIG_HOME/conf/jmxremote.password”

#JMXOPTIONS=“$JMXOPTIONS -Dcom.sun.management.jmxremote.access.file=$WMSCONFIG_HOME/conf/jmxremote.access”

#ulimit -n 20000

log interceptor com.wowza.wms.logging.LogNotify - see Javadocs for ILogNotify

$_EXECJAVA $JAVA_OPTS $JMXOPTIONS -Dcom.wowza.wms.AppHome=“$WMSAPP_HOME” -Dcom.wowza.wms.ConfigURL=“$WMSCONFIG_URL” -Dcom.wowza.wms.ConfigHome=“$WMSCONFIG_HOME” -cp $WMSAPP_HOME/bin/wms-bootstrap.jar com.wowza.wms.bootstrap.Bootstrap start -Dhttp.proxy.host=10.99.2.108 -Dhttp.proxy.port=8080

But staill I am facing the same problem. Please suggest.

Thanks in advance.

Hi

As suggested by Charlie, I followed the steps in

https://www.wowza.com/docs/how-to-configure-wowza-media-server-to-use-proxy-server-to-communicate-with-license-server

But issue is not resolved. Please find below my Server.xml file for your reference.

*

8083

Server,VHost,VHostItem,Application,ApplicationInstance,MediaCaster,Module,IdleWorker

false

localhost

localhost

8084

8085

true

${com.wowza.wms.ConfigHome}/conf/jmxremote.password

${com.wowza.wms.ConfigHome}/conf/jmxremote.access

false

Shockwave Flash|CFNetwork|MacNetwork/1.0 (Macintosh)

10

10

6970

licenseServerProxyAddress

10.99.2.108

licenseServerProxyPort

8080

Integer

3

Has anyone used Proxy with user authentication?

Regards

At this time it is not possible.

Charlie

4

I think licenseServerProxyAddress should be a public IP. The 10.x.x.x range are LAN IPs

Richard

5

I tried with 198.65.139.249 as a licenseServerProxyAddress. No luck.

6

Hi,

I have used the proxy and port number that is releavent to our environmnet. But the issue seems to be unresolved. If I have to use any other proxy details please suggest.

7

Note: Proxy support with Authentication was added as of version 3.0.2: https://www.wowza.com/docs/how-to-configure-wowza-media-server-to-use-proxy-server-to-communicate-with-license-server

8

Has anyone used Proxy with user authentication?

Regards