Wowza 4.2 on Windows not working

Wowza Streaming Engine
1

I installed wowza and on Windows 7 . Starting windows service from services.mmc starts service but I cant open management portal . I tried running in standalone mode and it gets stuck at “Server threads[h/t]: 240/160” and no progress after that .

==================Windows command prompt output==================

C:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.2.0\bin>star

tup.bat

Configure logging: file:///C:/Program Files (x86)/Wowza Media Systems/Wowza Stre

aming Engine 4.2.0/conf/log4j.properties

INFO server server-start Wowza Streaming Engine 4 Trial Edition (Expires: Dec 22

, 2015) 4.2.0 build15089 -

INFO server comment - Server License Key: ET1A4-XXXXX-XXXXX-XXXXX-XXXXX-jncym

INFO server comment - Maximum Connections: 10

INFO server comment - Maximum Incoming Streams: 3

INFO server comment - Transcoder Streams Available: 1

INFO server comment - Transcoder Watermark: Yes

INFO server comment - nDVR Available: Yes

INFO server comment - DRM Available: Yes

INFO server comment - HTTP Origin Available: No

INFO server comment - Push Publish Available: Yes

INFO server comment - REST API Available: Yes

INFO server comment - Hardware Available Processors: 4

INFO server comment - Hardware Physical Memory [free/total]: 4565MB/8079MB

INFO server comment - Hardware Swap Space [free/total]: 11719MB/16157MB

INFO server comment - Max File Descriptor Count: Unlimited

INFO server comment - OS Name: Windows 7

INFO server comment - OS Version: 6.1

INFO server comment - OS Architecture: amd64

INFO server comment - OS CPU: amd64

INFO server comment - Java Name: Java HotSpot™ 64-Bit Server VM

INFO server comment - Java Vendor: Oracle Corporation

INFO server comment - Java Version: 1.7.0_71

INFO server comment - Java VM Version: 24.71-b01

INFO server comment - Java Spec Version: 1.7

INFO server comment - Java Home: C:\Program Files\Java\jdk1.7.0_71\jre

INFO server comment - Java Max Heap Size: 3232MB

INFO server comment - Java Architecture: 64

INFO server comment - Java Locale[user.language]: en

INFO server comment - Java Locale[user.country]: US

INFO server comment - Java Locale[user.variant]:

INFO server comment - Java Locale[file.encoding]: Cp1252

INFO server comment - Java Timezone[user.timezone]: America/New_York

INFO server comment - Java Args[0]: -Xmx3231M

INFO server comment - Java Args[1]: -XX:+UseG1GC

INFO server comment - Java Args[2]: -XX:MaxGCPauseMillis=100

INFO server comment - Java Args[3]: -Djava.net.preferIPv4Stack=true

INFO server comment - Java Args[4]: -Dcom.sun.management.jmxremote=true

INFO server comment - Java Args[5]: -Dcom.wowza.wms.runmode=standalone

INFO server comment - Java Args[6]: -Dcom.wowza.wms.native.base=win

INFO server comment - Java Args[7]: -Dcom.wowza.wms.ConfigURL=

INFO server comment - Server runmode: standalone

INFO server comment - Server native.platform: win

INFO server comment - Server threads[h/t]: 240/160

==================End of windows command prompt output==================

2

Hi there. This is strange.

Can you please ensure the server is shut down and then restart following this guide:

How to start and stop Wowza Streaming Engine software

Be sure to also start the Engine Manager.

If this does not work, then try uninstalling and reinstalling Wowza. If still no joy, please open a support ticket by sending an email containing a zipped copy of your /conf and /logs folders to support@wowza.com

Regards,

Salvadore

3

Installed on a different machine and it worked fine . Although recorded files have lot of green frames and video looks terrible . Do I need to make any additional settings that I might be missing ?

4

played with VLC,Windows media player , wowza’s player that is in management portal , osmf player . All of them have stream very pixelated. I have flash player hardware accelation enabled as well . Note that actual live stream was just fine , its mp4 recorded file that has bad pixelation .

5

Any input ?

6

Are you testing the sample file with a sample player that ships with Wowza?

Salvadore

7

This could be a java issue. I suggest uninstalling and re-installing java on your machine. You can follow this guide for more information and troubleshooting steps:

How to manually install and troubleshoot Java on your Wowza media server

Regards,

Salvadore