How to ​Connection rejected, exiting issue ?

Wowza Developer Dojo
1

Hello,

I’m used wowza cloud paid service for audio broadcasting and streaming.

I have one issue, first, I was started streaming using wowza cloud API after API success response than
I will check stream status wowza API and wowza status API response in streaming status is started but return this 2 error “Connection rejected, exiting" and "****Status is idle , error is “An error occurred when trying to connect to host: 23356b.entrypoint.cloud.wowza.com” (code = 15)”

1 ) Streaming start API response.

https://api.cloud.wowza.com/api/v1.3/live_streams/vbnmk2sy/start Response : [“live_stream”: {

state = starting;

}]

  1. streaming status API response :
    https://api.cloud.wowza.com/api/v1.3/live_streams/vbnmk2sy/state Response : [“live_stream”: {

"ip_address" = “35.200.229.211”;

state = started;

}]

Display error :
Connection rejected, exiting

SDK Wowza State Error :-> Status is idle , error is “An error occurred when trying to connect to host: 23356b.entrypoint.cloud.wowza.com” (code = 15)

How to Solve this 2 issue?

2

The error ‘Connection Time Out’ indicates that the encoder can not connect to Wowza Streaming Cloud.

I would try several things

  • Wowza Streaming Cloud is started and accessible - Use Wowza Streaming Cloud Manager to see if you can login and see everything is working as expected

  • Instead of a hostname use an IP address - DNS may not be working

  • Have you enabled/installed a new firewall ? Perhaps allowing port 1935 is required.