Wowza stop responding

Wowza Streaming Engine
1

I never had a problem before every two hours Wowza stopped responding as soon as the memory reached the 8GB and the CPU usage is at 60%,

before reached the 8GB of memory CPU responding fine only 10% and we need to restart Wowza because it stopped responding below the log error

set _EXECJAVA=java

set JAVA_OPTS=-Xmx8000M

we also try to lower to Xmx6000M

the server has 24GBRam 2 processors 64bit operator system

java.lang.OutOfMemoryError: Java heap space

at java.nio.HeapByteBuffer.(HeapByteBuffer.java:57)

at java.nio.ByteBuffer.allocate(ByteBuffer.java:331)

at org.apache.mina.common.SimpleByteBufferAllocator.allocate(SimpleByteBufferAllocator.java:50)

at org.apache.mina.common.ByteBuffer.allocate(ByteBuffer.java:219)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.read(SocketIoProcessor.java:282)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.process(SocketIoProcessor.java:267)

at org.apache.mina.transport.socket.nio.SocketIoProcessor.access$600(SocketIoProcessor.java:40)

at org.apache.mina.transport.socket.nio.SocketIoProcessor$Worker.run(SocketIoProcessor.java:800)

at org.apache.mina.util.NamePreservingRunnable.run(NamePreservingRunnable.java:43)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:744)

Any Help will be great

Thank you

2

Hello,

We would like to take a look at your Wowza logs and configuration files in order to get an idea what is happening on your server that would cause the memory to run out.

Can you please open a support ticket and send a ZIP archive containing your Wowza conf/, logs and bin/ folder to support@wowza.com. Please mention this forum post in your support ticket.

Zoran

3

If you haven’t already, follow Zoran’s suggestion to open a support ticket.

Richard

4

guys, could you please shed the light on root cause what you had, having same issue.