Wowza Playback & Recording urgent issue

Hi,

I am streaming live video from nanocosmos h.264 encoder to RTMP to wowza and playing using nanocosmos player, but live video playback stopped after few seconds, If I increase buffer length in player then video also played longer but eventually stopped. I don’t know what’s the issue with wowza since it’s already double checked with nanocosmos.

The recorded file is starting as 44byte, let’s if the duration is 1 minute, when stream is ended file becomes about 5MB. When I play this file only first frame is shown and playback stops.

When I check stream duration via SDK, duration is 0.

I would like to ask your urgent help since I released my mobile app on the App Store and having serious trouble currently.

How can I solve this? What are options, alternatives, workarounds in detail?

Using Wowza Streaming Engine version 4.4.1 on Ubuntu 14.04.

Also;

I have sent several emails to Wowza Support email support@wowza.com.

And I have not received any response from someone yet.

I would like to ask you to reach me via email or phone as soon as possible.

There is an issue with Wowza Streaming Engine and I am having troubles in Production. Thousands of users are affected from this issue and I’m still awaiting you.

Thanks in advance.

Hi,

This is now being handled in the created ticket (165641)

Please do let me know if you have any further questions.

Andy_E