Wowza Media Streaming Engine hangs when accessing Logs

Christian_San_Juan · August 25, 2015, 11:41am

Everytime I attempt to look at the Logs on the Server from the Wowza Media Streaming Engine, the browser dims a bit and an icon is shown in the middle but it essentially hangs.
I have the same exact setup on 2 servers but on my 2nd server, if I look at my vod Application > Monitoring , it can see that there is a connection made but doesn’t show on the graph. Also, the other Manager shows ACTUAL checkbox on the Connections, this 2nd server doesn’t?

Here’s my startup on the 2nd server but don’t see any errors. The Manager throws up an error on lines 8,9, 10

2015-08-25 11:49:17,456 [main] WARN net.winstone.core.WebXmlParser - XML Error (Line 2): Document is invalid: no grammar found.

2015-08-25 11:49:17,456 [main] WARN net.winstone.core.WebXmlParser - XML Error (Line 2): Document root element “web-app”, must match DOCTYPE root “null”.

2015-08-25 11:49:17,644 [main] INFO net.winstone.core.WebAppConfiguration - Access logging disabled - no logger class defined

Configure logging: file:///D:/Program Files (x86)/Wowza Media Systems/Wowza Stre
aming Engine 4.2.0/conf/log4j.properties
INFO server server-start Wowza Streaming Engine 4 Perpetual Edition 4.2.0.01 bui
ld15394 -
INFO server comment - Server License Key: ENGP4-XXXXX-XXXXX-XXXXX-XXXXX-jHEBE
INFO server comment - Maximum Connections: Unlimited
INFO server comment - Maximum Incoming Streams: Unlimited
INFO server comment - Transcoder Streams Available: 0
INFO server comment - Transcoder Watermark: Yes
INFO server comment - nDVR Available: No
INFO server comment - DRM Available: No
INFO server comment - HTTP Origin Available: Yes
INFO server comment - Push Publish Available: Yes
INFO server comment - REST API Available: Yes
INFO server comment - Hardware Available Processors: 2
INFO server comment - Hardware Physical Memory [free/total]: 2066MB/4095MB
INFO server comment - Hardware Swap Space [free/total]: 6267MB/8447MB
INFO server comment - Max File Descriptor Count: Unlimited
INFO server comment - OS Name: Windows Server 2012 R2
INFO server comment - OS Version: 6.3
INFO server comment - OS Architecture: amd64
INFO server comment - OS CPU: amd64
INFO server comment - Java Name: Java HotSpot(TM) 64-Bit Server VM
INFO server comment - Java Vendor: Oracle Corporation
INFO server comment - Java Version: 1.8.0_25
INFO server comment - Java VM Version: 25.25-b02
INFO server comment - Java Spec Version: 1.8
INFO server comment - Java Home: D:\Program Files (x86)\Wowza Media Systems\Wowz
a Streaming Engine 4.2.0\jre1.8.0_25
INFO server comment - Java Max Heap Size: 2849MB
INFO server comment - Java Architecture: 64
INFO server comment - Java Locale[user.language]: en
INFO server comment - Java Locale[user.country]: US
INFO server comment - Java Locale[user.variant]:
INFO server comment - Java Locale[file.encoding]: Cp1252
INFO server comment - Java Timezone[user.timezone]: Asia/Riyadh
INFO server comment - Java Args[0]: -Xmx2866M
INFO server comment - Java Args[1]: -XX:+UseConcMarkSweepGC
INFO server comment - Java Args[2]: -XX:+UseParNewGC
INFO server comment - Java Args[3]: -XX:NewSize=128m
INFO server comment - Java Args[4]: -Djava.net.preferIPv4Stack=true
INFO server comment - Java Args[5]: -Dcom.sun.management.jmxremote=true
INFO server comment - Java Args[6]: -Dcom.wowza.wms.runmode=standalone
INFO server comment - Java Args[7]: -Dcom.wowza.wms.native.base=win
INFO server comment - Java Args[8]: -Dcom.wowza.wms.ConfigURL=
INFO server comment - Server runmode: standalone
INFO server comment - Server native.platform: win
INFO server comment - Server threads[h/t]: 120/80
INFO server comment - RESTServer: Bind attempt ([any]:8087)
INFO server comment - RESTServer: Bind successful ([any]:8087)
INFO server comment - Wowza REST API started
INFO server comment - RESTServer: Using configs from:D:/Program Files (x86)/Wowz
a Media Systems/Wowza Streaming Engine 4.2.0/
INFO server comment - RESTServer: SSL:No
INFO server comment - RESTServer: BasicAuth:No
INFO server comment - RESTServer: Digest:Yes
INFO server comment - RESTServer: XML Viewer:No
INFO server comment - REST Documentation Server has been disabled.
INFO server comment - CMDInterface now listening: [any]:8083
INFO server comment - MediaCache[MediaCache]: Thread pool size: [writer/readahea
d]:4/2
INFO server comment - MediaCache[MediaCache]: MAX Pending size: [writer/readahea
d]:500M/25M
INFO server comment - MediaCache[MediaCache]: Add store: path:D:/Program Files (
x86)/Wowza Media Systems/Wowza Streaming Engine 4.2.0/mediacache maxSize:1073741
8240
INFO server comment - MediaCache[MediaCache]: Add source[dvrorigin]: prefix:dvro
rigin/ basePath:http://
INFO server comment - MediaCache[MediaCache]: Flushing cache: start
INFO server comment - MediaCache[MediaCache]: Flushing cache: done
INFO server comment - MediaCache[MediaCache]: Start MediaCache GC
INFO server comment - MediaCache[MediaCache]: Started
INFO server comment - REST API: ready
INFO vhost vhost-start _defaultVHost_ -
INFO server comment - _defaultVHost_ threads[h/t]:0/0 home:D:/Program Files (x86
)/Wowza Media Systems/Wowza Streaming Engine 4.2.0
INFO vhost comment _defaultVHost_ Bind attempt ([any]:1935:4)
INFO vhost comment _defaultVHost_ Bind successful ([any]:1935)
INFO vhost comment _defaultVHost_ Bind attempt ([any]:8086:2)
INFO vhost comment _defaultVHost_ Bind successful ([any]:8086)
INFO server comment - Server.startShutdownHook: Start server shutdown hook
INFO server comment - StatsManager:startManager() Enabled=true
INFO server comment - Wowza Streaming Engine is started!

Tue, 25 Aug 2015 08:56:17 90 GMT, BootStrap Info: Home Directory=D:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.2.0\manager\lib
Tue, 25 Aug 2015 08:56:17 112 GMT, BootStrap Info: Main-Class=net.winstone.Winstone
2015-08-25 11:56:17,237 [main] INFO  net.winstone.boot.BootStrap  - stage 1/3: Loading arguments...
2015-08-25 11:56:17,239 [main] INFO  net.winstone.boot.BootStrap  - stage 2/3: Loading WebApplication configuration...
2015-08-25 11:56:17,239 [main] INFO  net.winstone.boot.BootStrap  - stage 3/3: compute JSP classpath...
2015-08-25 11:56:17,306 [main] INFO  net.winstone.core.HostConfiguration  - Beginning extraction from war file
2015-08-25 11:56:17,326 [main] INFO  net.winstone.core.WebXmlParser  - Found and enabled the local Servlet 2.5 XSD replacement
2015-08-25 11:56:17,696 [main] WARN  net.winstone.core.WebXmlParser  - XML Error (Line 2): Document is invalid: no grammar found.
2015-08-25 11:56:17,697 [main] WARN  net.winstone.core.WebXmlParser  - XML Error (Line 2): Document root element "web-app", must match DOCTYPE root "null".
2015-08-25 11:56:17,803 [main] INFO  net.winstone.core.WebAppConfiguration  - Access logging disabled - no logger class defined
Configure logging: file:///D:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.2.0/manager/conf/log4j.properties
  INFO com.wowza.wms.logging.Log4jStartupListener OS Name: Windows Server 2012 R2:
  INFO com.wowza.wms.logging.Log4jStartupListener OS Version: 6.3:
  INFO com.wowza.wms.logging.Log4jStartupListener OS Architecture: amd64:
  INFO com.wowza.wms.logging.Log4jStartupListener OS CPU: amd64:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Name: Java HotSpot(TM) 64
-Bit Server VM:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Vendor: Oracle Corporation:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Version: 1.8.0_25:
  INFO com.wowza.wms.logging.Log4jStartupListener Java VM Version: 25.25-b02:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Spec Version: 1.8:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Home: D:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.2.0\jre1.8.0_25:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Max Heap Size: 683MB:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Architecture: 64:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Locale[user.language]: en:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Locale[user.country]: US:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Locale[user.variant]: :
  INFO com.wowza.wms.logging.Log4jStartupListener Java Locale[file.encoding]: Cp1252:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Timezone[user.timezone]:Asia/Riyadh:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Args[0]: -Xmx768M:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Args[1]: -Dcom.wowza.wms.ConfigURL=:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Args[2]: -Dcom.wowza.wms.
ConfigHome=D:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.2.0\manager:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Args[3]: -Djava.io.tmpdir
=D:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine 4.2.0\manager\temp:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Args[4]: -Dlog4j.configuration=file:///D:\Program Files (x86)\Wowza Media Systems\Wowza Streaming Engine4.2.0\manager\conf\winstone.properties:
  INFO com.wowza.wms.logging.Log4jStartupListener Java Args[5]: -Djava.net.preferIPv4Stack=true:
2015-08-25 11:56:18,040 [main] INFO  net.winstone.core.WebAppConfiguration  - webapp Initializing Spring root WebApplicationContext
SLF4J: Class path contains multiple SLF4J bindings.
SLF4J: Found binding in [jar:file:/D:/Program%20Files%20(x86)/Wowza%20Media%20Systems/Wowza%20Streaming%20Engine%204.2.0/manager/lib/lib/slf4j-log4j12-1.6.4.jar
!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: Found binding in [jar:file:/D:/Program%20Files%20(x86)/Wowza%20Media%20Systems/Wowza%20Streaming%20Engine%204.2.0/manager/temp/WEB-INF/lib/slf4j-log4j12-
1.6.4.jar!/org/slf4j/impl/StaticLoggerBinder.class]
SLF4J: See http://www.slf4j.org/codes.html#multiple_bindings for an explanation.
  INFO org.hibernate.validator.util.Version Hibernate Validator null
  INFO com.wowza.wms.server.ManagerConfiguration Loading configuration from /D:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.2.0/manager/con
f/Manager.xml:
  INFO com.wowza.wms.server.ManagerConfiguration Loading configuration from /D:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.2.0/manager/con
f/Manager.xml:
  INFO com.wowza.wms.webapp.RequestLoggingFilter RequestLoggingFilter disabled,no HTTP requests will be logged:
2015-08-25 11:56:21,076 [main] INFO  net.winstone.core.WebAppConfiguration  - webapp Initializing Spring FrameworkServlet 'wowzaapp'
Aug 25, 2015 11:56:21 AM org.apache.jasper.EmbeddedServletOptions <init>
WARNING: Warning: Invalid value for the initParam fork. Will use the default value of "true"
2015-08-25 11:56:21,613 [main] INFO  net.winstone.core.HostConfiguration  - Deploy web application: prefix [/enginemanager] webroot [D:\Program Files (x86)\Wowz
a Media Systems\Wowza Streaming Engine 4.2.0\manager\temp]
2015-08-25 11:56:21,619 [main] INFO  net.winstone.core.listener.HttpListener  -HTTP Listener started: port=8088
Tue, 25 Aug 2015 08:56:21 623 GMT, BootStrap Info: Exit
2015-08-25 11:56:21,624 [LauncherControlThread[ControlPort=-1]]] INFO  net.winstone.Server  - Winstone Servlet Engine v1.0.5 running: controlPort=disabled

sal_jefferson · August 26, 2015, 6:02am

Hello.

I suggest you open a ticket with support by sending a zipped copy of your /conf and /logs folders to support@wowza.com

Please also include a link to this thread as reference.

Regards,

Salvadore

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Wowza Media Streaming Engine hangs when accessing Logs

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