Hello, I have upgraded from wowza 2 to wowza Manager 4. I followed the steps you provided me with. The streaming engine is working fine, but the wowza manager is stopping each time I start it. Please advice.
Thank you
Hi,
When you say “the wowza manager is stopping each time I start it.”
do you mean the service does not start, or starts, but does not stay started?
What entries, if any, do you see in the file [install-dir]/manager\bin\batch.log?
Or entries in the logs files located in [install-dir]/manager\logs ?
Daren
Hi,
It starts and then stops immediately
The batch.log:
startmgr.bat: runmode=service
setenv.bet: JAVA_HOME is: “C:\Program Files\Java\jdk1.6.0_31”
startmgr.bat java returned: 0
Hi,
To accurately troubleshoot this issue, please create a ticket by sending an email to support@wowza.com
When creating a ticket, please include a ZIP file containing the following directories:
[Wowza-Install]/conf/
[Wowza-Install]/logs/
[Wowza-Install]/manager/logs/
Please make sure you provide logs which show Wowza server starting.
If you are not sure how to get this information please see the following tutorial.
How to run Wowza Media Server as Named User (Linux and OS X)
Please also link to this thread for reference.
Regards,
Jason