When using manager(v4.7.1), Web UI was stopped. Before that, engine was affected severely with poor operation.
plz, refer to attached file.
wowza.zip
If you want direct support use the support ticket system. Most of the time they want the access, errorlogs and config files
Please remove your zip file from your post, it contains application names and login names. That is of no concern to others.
// have you to tried to restart the streamingengine and also the streamingenginemanager?