I want to update my wowza streaming engine, I’am following the tutorial, but I get an error while updating. Log below:
2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Updating installation. 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Updating file permissions.: path ‘C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions’ 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:A problem occurred while restoring file permissions - check log. 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Error java.io.IOException: Cannot run program “updatepermissions.bat”: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.wowza.updatetool.handler.UpdateHandlerBase.updateFileOwnerAndPermissions(UpdateHandlerBase.java:427) at com.wowza.updatetool.handler.UpdateHandlerBase.runActions(UpdateHandlerBase.java:287) at com.wowza.updatetool.handler.update.Update.run(Update.java:87) at com.wowza.updatetool.UpdateManager.start(UpdateManager.java:145) at com.wowza.updatetool.UpdateManager.main(UpdateManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.wowza.updatetool.bootstrap.UpdateBootstrap.main(UpdateBootstrap.java:28) Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) … 11 more 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Executing ‘C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions/nssm224update.bat’ windows 10989 21295 C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3 UPDATE PRE 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Failed to execute: ‘nssm224update.bat’ 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Error java.io.IOException: Cannot run program ““C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions/nssm224update.bat””: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.wowza.updatetool.handler.UpdateHandlerBase.runAction(UpdateHandlerBase.java:338) at com.wowza.updatetool.handler.UpdateHandlerBase.runActions(UpdateHandlerBase.java:294) at com.wowza.updatetool.handler.update.Update.run(Update.java:87) at com.wowza.updatetool.UpdateManager.start(UpdateManager.java:145) at com.wowza.updatetool.UpdateManager.main(UpdateManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.wowza.updatetool.bootstrap.UpdateBootstrap.main(UpdateBootstrap.java:28) Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) … 11 more 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:A required action of the update failed. The update did not complete successfully, see the wowzastreamingengine_update.log for details. 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Updating file permissions.: path ‘C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions’ 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:A problem occurred while restoring file permissions - check log. 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Error java.io.IOException: Cannot run program “updatepermissions.bat”: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.wowza.updatetool.handler.UpdateHandlerBase.updateFileOwnerAndPermissions(UpdateHandlerBase.java:427) at com.wowza.updatetool.handler.UpdateHandlerBase.runActions(UpdateHandlerBase.java:287) at com.wowza.updatetool.handler.update.Update.run(Update.java:95) at com.wowza.updatetool.UpdateManager.start(UpdateManager.java:145) at com.wowza.updatetool.UpdateManager.main(UpdateManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.wowza.updatetool.bootstrap.UpdateBootstrap.main(UpdateBootstrap.java:28) Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) … 11 more 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Executing ‘C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions/nssm224update.bat’ windows 21295 10989 C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3 ROLLBACK PRE 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Failed to execute: ‘nssm224update.bat’ 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Error java.io.IOException: Cannot run program ““C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions/nssm224update.bat””: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.wowza.updatetool.handler.UpdateHandlerBase.runAction(UpdateHandlerBase.java:338) at com.wowza.updatetool.handler.UpdateHandlerBase.runActions(UpdateHandlerBase.java:294) at com.wowza.updatetool.handler.update.Update.run(Update.java:95) at com.wowza.updatetool.UpdateManager.start(UpdateManager.java:145) at com.wowza.updatetool.UpdateManager.main(UpdateManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.wowza.updatetool.bootstrap.UpdateBootstrap.main(UpdateBootstrap.java:28) Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) … 11 more 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Updating file permissions.: path ‘C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3’ 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:A problem occurred while restoring file permissions - check log. 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Error java.io.IOException: Cannot run program “updatepermissions.bat”: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.wowza.updatetool.handler.UpdateHandlerBase.updateFileOwnerAndPermissions(UpdateHandlerBase.java:427) at com.wowza.updatetool.handler.update.Update.run(Update.java:105) at com.wowza.updatetool.UpdateManager.start(UpdateManager.java:145) at com.wowza.updatetool.UpdateManager.main(UpdateManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.wowza.updatetool.bootstrap.UpdateBootstrap.main(UpdateBootstrap.java:28) Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) … 10 more 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Updating file permissions.: path ‘C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions’ 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:A problem occurred while restoring file permissions - check log. 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Error java.io.IOException: Cannot run program “updatepermissions.bat”: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.wowza.updatetool.handler.UpdateHandlerBase.updateFileOwnerAndPermissions(UpdateHandlerBase.java:427) at com.wowza.updatetool.handler.UpdateHandlerBase.runActions(UpdateHandlerBase.java:287) at com.wowza.updatetool.handler.update.Update.run(Update.java:106) at com.wowza.updatetool.UpdateManager.start(UpdateManager.java:145) at com.wowza.updatetool.UpdateManager.main(UpdateManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.wowza.updatetool.bootstrap.UpdateBootstrap.main(UpdateBootstrap.java:28) Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) … 11 more 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Executing ‘C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions/nssm224update.bat’ windows 10989 21295 C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3 UPDATE POST 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Failed to execute: ‘nssm224update.bat’ 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Error java.io.IOException: Cannot run program ““C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions/nssm224update.bat””: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.wowza.updatetool.handler.UpdateHandlerBase.runAction(UpdateHandlerBase.java:338) at com.wowza.updatetool.handler.UpdateHandlerBase.runActions(UpdateHandlerBase.java:294) at com.wowza.updatetool.handler.update.Update.run(Update.java:106) at com.wowza.updatetool.UpdateManager.start(UpdateManager.java:145) at com.wowza.updatetool.UpdateManager.main(UpdateManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.wowza.updatetool.bootstrap.UpdateBootstrap.main(UpdateBootstrap.java:28) Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) … 11 more 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:A required action of the update failed. The update did not complete successfully, see the wowzastreamingengine_update.log for details. 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Updating file permissions.: path ‘C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions’ 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:A problem occurred while restoring file permissions - check log. 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Error java.io.IOException: Cannot run program “updatepermissions.bat”: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.wowza.updatetool.handler.UpdateHandlerBase.updateFileOwnerAndPermissions(UpdateHandlerBase.java:427) at com.wowza.updatetool.handler.UpdateHandlerBase.runActions(UpdateHandlerBase.java:287) at com.wowza.updatetool.handler.UpdateHandlerBase.rollback(UpdateHandlerBase.java:446) at com.wowza.updatetool.handler.update.Update.run(Update.java:114) at com.wowza.updatetool.UpdateManager.start(UpdateManager.java:145) at com.wowza.updatetool.UpdateManager.main(UpdateManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.wowza.updatetool.bootstrap.UpdateBootstrap.main(UpdateBootstrap.java:28) Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) … 12 more 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Executing ‘C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions/nssm224update.bat’ windows 21295 10989 C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3 ROLLBACK PRE 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Failed to execute: ‘nssm224update.bat’ 2018-01-31 16:17:36-main-com.wowza.updatetool.UpdateManager:Error java.io.IOException: Cannot run program ““C:/Program Files (x86)/Wowza Media Systems/Wowza Streaming Engine 4.0.3/updates/WowzaStreamingEngine-Update-4.7.3.01/windows/…/files/…/actions/nssm224update.bat””: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessBuilder.start(Unknown Source) at com.wowza.updatetool.handler.UpdateHandlerBase.runAction(UpdateHandlerBase.java:338) at com.wowza.updatetool.handler.UpdateHandlerBase.runActions(UpdateHandlerBase.java:294) at com.wowza.updatetool.handler.UpdateHandlerBase.rollback(UpdateHandlerBase.java:446) at com.wowza.updatetool.handler.update.Update.run(Update.java:114) at com.wowza.updatetool.UpdateManager.start(UpdateManager.java:145) at com.wowza.updatetool.UpdateManager.main(UpdateManager.java:69) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.wowza.updatetool.bootstrap.UpdateBootstrap.main(UpdateBootstrap.java:28) Caused by: java.io.IOException: CreateProcess error=2, The system cannot find the file specified at java.lang.ProcessImpl.create(Native Method) at java.lang.ProcessImpl.(Unknown Source) at java.lang.ProcessImpl.start(Unknown Source) … 12 more
How can I solve this? All the files are in the right places, I have admin privileges