Dear Support Team,
I am not able to use REST API v 2.0. Command lines and output are below:
Command line:
curl -H “Authorization: Bearer same_token” ^
-H “Content-Type: application/json” ^
-X “GET” ^
“https://api.video.wowza.com/api/v2.0/transcoders/same_id/state”
Output:
{“meta”:{“status”:404,“code”:“ERR-404-RouteNotFound”,“title”:“Route Not Found Error”,“message”:“The requested endpoint couldn’t be found.”,“description”:“”},“request_id”:“c578b30663d9a1a229d229e770c4fd4a”,“request_timestamp”:“2024-11-14T09:20:08.328Z”}
Command line:
curl -H “Authorization: Bearer same_token” ^
-H “Content-Type: application/json” ^
-X “GET” ^
“https://api.video.wowza.com/api/v1.11/transcoders/same_id/state”
Output:
{“transcoder”:{“state”:“stopped”,“uptime_id”:null,“ip_address”:“0.0.0.0”}}
How could I fix that issue?
Best Regards,
Rimas
Hi Rimas,
the v2 API is only available for subscriptions which were migrated to the new Wowza Video 2 experience. As far as I can see, your account is not yet migrated.
Once that is done, you’ll be able to use the v2 API.
Regards,
Bernd Backhaus
Wowza Support
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Hi Bernd,
When is Wowza Video 2 migration for our account scheduled?
What would be the procedure from our site?
Best Regards,
Rimas
Hi Rimas,
migrations are scheduled and handled by our Customer Experience team.
Please get in touch with customerservice@wowza.com or open a ticket from your account; we should not discuss further account details in public
Regards,
Bernd Backhaus
Wowza Support
WOWZA | The solution you start with, the partner you scale with.
Wowza Video is here! Look at all the new features that will help elevate your business.
Manage your Support cases online
Bookmark our FAQ page
Bookmark our Status page