Hello Support
I run wowza 4 for a month.
I use with Wirecast encoder to stream RTMP to wowza 4
Also use transcode license to transcode 1 rtmp stream to multiple bitrate.
What I encounted with every day I got error
“Hit license limit for live stream transcoders. Live stream transcoder is stopped”
I use only single stream running every day.
I don’t know what happened with wowza, and it has this error for a month.
Can anyone help me?
I also attached log for your analysis (by email)
Please help as soon as you can
Hello there.
What type of license are you running? If running a Trial License you are limited to 3 incoming streams, so one incoming stream and 2 Transcoded renditions would hit the limit.
If running a monthly license then please restart and publish one stream so that the issue occurs again. Then zip up the following folders and send them to support@wowza.com:
[install-dir]/conf
[install-dir]/logs
[install-dir]/transcoder
[install-dir]/manager/logs
Thank you,
Salvadore
I have a monthly licence and I’m limited to 3 incoming stream webrtc…