I’m having some difficulty using the VOD, have the project in finalcut and exported to mp4, putting the video on wowza on vod created, when you run the video image goes black and have only audio.
A co-worker tells me where I’m wrong?
Rubens Zolotujin
Hi Rubens, and welcome to Wowza forum!
The no-video issue could be caused by a number of things. As a quick troubleshooting guide, please make sure that the encoding settings for your VOD is included in the formats that Wowza supports. If you are still having issues, please do send a help request to support@wowza.com, and please include a sample VOD file, a zip copy of your [install-dir]/conf and [install-dir]/logs folders, and a reference to this forum thread.
Michelle