Connecting Teradek Vidiu

Wowza Video (Formerly Streaming Cloud)
1

I was told to follow the same procedures to connect a Teradek Vidiu to the Wowza Streaming Cloud using the instructions for the Teradek Cube. After configuring the new stream, I copied and pasted the “Configuration URL” over to the “Connection Code” on the Teradek Vidiu’s platform configuration page under the Wowza Streaming Cloud preset.

After clicking apply, it sits on a spinning circle and eventually gives the error: “Error connecting Wowza Cloud Live Stream”

Is there a problem with the configuration URL feature? Has the Teradek Vidiu been tested on this platform?

Thanks!

2

Hi,

there shouldn’t be a problem with vidiu.

Can you please let me know which Vidiu version you are using and which cloud account?

Thanks Philipp

3

Hi,

In looking in your account, a live stream named “The Run” looks like you connected successfully and had successful participation in viewers. Did you connect to this event with your Vidiu?

Mac

4

Hi,

I’m glad it worked. That feature rolled out on Friday for the Vidiu. Thanks for the confirmation.

Cheers,

Mac

5

Vidiu Firmware: 2.2.2

Cloud Account: W100011965

6

For the last event I had to type in the server, stream name, username, password, etc on a generic RTMP profile in order to get the Vidiu to work.

There seems to be a new field added to your platform which now includes “Connection Code” Before, only the “Configuration URL” field showed up on the Video Source and Transcoder page.

I tried the newly added “Connection Code” and it looks like it now works!