Can't Upgrade - Administrator Privileges Issue

Wowza Streaming Engine
1

I am trying to upgrade Wowza Streaming Engine to the latest version but when I run the update.bat file from the new Wowza\Windows directory in the Upgrades folder in an elevated command prompt I get the following message:

Verifying running as administrative user Administrator privileges are required to update the Wowza Streaming Engine, Please retry with Administrator privileges

I am logged on as a local administrator, and am running the command prompt as an administrator too, so I’ve no idea why I am getting this error.

Does anyone have any ideas on why this might be happening?

Thanks

2

Hello,

Wanted to follow up with the response we provided via your open ticket for general public knowledge:

Try editing the [install directory]/updates/[version update]/windows/update.bat file and remove the following code:

echo Verifying running as administrative user
net session >nul 2>&1
if NOT %errorLevel% == 0 (
   echo Administrator privileges are required to update the Wowza Streaming Engine,  Please retry with Administrator privileges
   goto end
   )

Once this is done, save the file and run again.

Regards,

Alex