Can't connect to manager externally

Wowza Streaming Engine
1

After upgrading from 3.6 to 4.0 on Windows cant access to manager to public IP address

On local machine http://localhost:8088/enginemanager and http://127.0.0.1:8088/enginemanager is working

However http://[publicIPaddress]:8088/enginemanager brings Wowza Streaming Engine 4 Monthly Edition 4.0.0.00 build10425 mesage

From external hosts http://[publicIPaddress]:8088/enginemanager brings Wowza Streaming Engine 4 Monthly Edition 4.0.0.00 build10425 mesage

Port listener shows that Java is listening to 8088 on 3 instances:

::

0.0.0.0.0

[public IP address]

Any suggestions?

2

There already is: *

3

Hi,

This issue was resolved in a ticket sent to Wowza support.

The cause for “Wowza Streaming Engine 4 Monthly Edition 4.0.0.00 build10425” to be displayed when adding the following URL in a web-browser “http://[WowzaIPaddress]:8088/enginemanager” was due to the [Wowza-Install]/conf/VHost.xml being edited to use port 8088 as the admin port which then matched * in the HTTPProviders assigned to this port. The HTTPProvider which uses * as the match is below and displays the server version.

<HTTPProvider>
	<BaseClass>com.wowza.wms.http.HTTPServerVersion</BaseClass>
	<RequestFilters>*</RequestFilters>
	<AuthenticationMethod>none</AuthenticationMethod>
</HTTPProvider>

Jason

4

On local host http://[publicIPaddress]:8088/enginemanager/login.htm I got the same Wowza Streaming Engine 4 Monthly Edition 4.0.0.00 build10425

From external address still no response

5

I meant Windows server firewall

Server connected directly to ISP , no port forwarding

6

Resolved part of problem - ISP to open firewall 8088 port in firewall

As result from any IP address (local or public) http://[publicIPaddress]:8088/enginemanager brings Wowza Streaming Engine 4 Monthly Edition 4.0.0.00 build10425 mesage

Server is Windows Server 2008 R2 64b

Yes, http://[publicIPaddress]:1935 also shows license info

There are no significant error messages in Windows or Wowza logs

Any help?

does your wowza windows access_log or errorlog tell you anything? does it show up someone is trying to connect to the server?

did you check from outside the network if ports are even open on your server?

have you tried to connect to port 1935 to see if you get your license info in your browser?

what windows server are you running on?

i still have to do my upgrade on windows from 3.6.4 to 4.0 so i might can make a follow up and see if i encounter the same problems (i am behind a router though)

7

Hi,

The problem suggests the external IP/Port are mapped to a different port. The port 8088 does not respond with a Wowza version number directly as it is just the manager interface.

What do you get if you go to

http://[external-ip-address]:8088/enginemanager/ftu/welcome.htm

Andrew.

8

Which firewall do you mean? your server’s or your router?

i dont know if you are behind a router.

If you are behind a router:

you have to forward port 8088,1935 to your server ip address. its the same what andrew is saying. it doesn’t map.

check if you can see the license information in your browser

http://external-router-ip:1935

if that works

http://external-router-ip:8088 this one should do to

9

does your wowza windows access_log or errorlog tell you anything? does it show up someone is trying to connect to the server?

did you check from outside the network if ports are even open on your server?

have you tried to connect to port 1935 to see if you get your license info in your browser?

what windows server are you running on?

i still have to do my upgrade on windows from 3.6.4 to 4.0 so i might can make a follow up and see if i encounter the same problems (i am behind a router though)

10

izmirli, please open a new topic for this.

11

4.0404The server has not found anything matching the request URI

my problem ???