Can not open connection to Streaming Engine

Wowza Streaming Engine
1

Hi, I hope you can assist…

  • Streaming Engine is running and listening on port 1935,

  • I can see the version information locally with localhost:1935

  • When trying to reach it from other devices I can see the SYN requests coming in with Wireshark, but they are all ignored.

This is all inside the wireless network. Thanks!

2

Hello there and welcome to the Wowza support forum.

Are you trying to playback a stream or connect to the Wowza Streaming Engine Manager? Or are you trying to connect to [wowza-ip]:1935?

If everything is set up correctly then [wowza-ip]:1935 will show the version number.

You can test playback by entering [wowza-ip]:1935/vod/sample.mp4(this playback url format depends on the player)

If you are trying to connect to the Engine Manager you will need to make sure you have started the Manager(this is a separate procedure) and navigate to [wowza-ip]:8088/enginemanager

Regards,

Salvadore

3

Thank you Salvadore, everything works locally, on the server machine using localhost or internal ip.

It fails when I try from remote machine inside the wireless network using internal ip, or from outside using external ip (port forwarding configured).

Regards, Yael

4

Hello Paul,

Problem is solved. In addition to firewall settings I had to join the server to a work/home group to allow the stream.

Regards,

Yael.

5

Thank you for the update and glad to hear you sorted this out.

Best,

Salvadore

6

Yael,

Can you confirm that there are no firewalls enabled, or if they are that you have allowed access (port 1935 TCP/UDP)?

If everything looks good at the network level then there may be a configuration problem. Please open a support ticket and we can take a closer look at your environment. Please reference this thread when doing so.

Paul