Are there any issues with the company?

Customer company Wowza has been suspended due to license issues, so I sent an email, but there was no response.
What’s wrong with Wowza Company?
please reply

Wowza Technical Support and Customer Service teams are fully available. If you’ve recently sent a request, please be sure to check your junk/spam folder, in your email client, to be sure you’re not missing a reply from us.

This link may help:

Open a Support Ticket - https://www.wowza.com/support/open-ticket