Added Maint. Plan - Still no updates or downloads available

We need to update our wowza instance and bit the bullet and paid for a renewed maintenance contract, and nothing shows up in the My Downloads section of My Account.

Where are my updates!? I need to update this system ASAP!

Received a call from Wowza helping me resolve it. There was a hiccup on the backend and now my access is restored.

Thanks for updating this post. Glad you got this sorted out.

Salvadore