Your Username Or Password Is Incorrect (Trial Version)

Trying to install Wowza Streaming Engine on Ubuntu 17.04 when I go to localhost:8088 I’m asked to enter my credentials email and password but I get the following error “Your Username Or Password Is Incorrect” I tried my LAN IP address 192.168.9.xx:8088 it takes me to the same login page but I get the same results

What could be the issue?

Also this server will end up facing the public internet, which ports do I need to be opened?

8088

1935

554

Anything else?

I’m in a enterprise environment with lots of FW policies

Thanks

Hello

Thanks for contacting the Wowza Community

Here is a article that can point you to a file where you can manage your username/password. On page 69, you can edit that file to your credentials and that should get you in.

User Guide

Hope this helps. If any further questions, feel free to contact us.

regards,

Jermaine

Thanks for the reply. There’s seems to be an issue with my Ubuntu install I ran the same setup on a Windows machine with the trial version on the same LAN machines side by side and it went fine on first login. On Ubuntu no matter what I do it gives me the error that the password or username is incorrect. Anything I have to set differently on Ubuntu? Also did a setup at home with macOS and same thing. First login took me to the main page