Wowza auto destroy livestream which is created by iOS device

Wowza Streaming Engine
1

I have an issue when Livestream on the Wowza engine and using the iOS device.
The Livestream will be destroyed after 5 or 10 munites or less than.
I checked access logs on the wowza engine server so I see logs below:


MediaStreamMap.removeLiveStreamPacketizer[liveorigin/_definst_/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjY4LCJ0eXBlIjoic3RyZWFtX25hbWUiLCJ0aW1lc3RhbXAiOjE1NzQ5MDk3MTM0MzB9.Rfy25BQpVFp9QUEdwE9nao_FDfj88G7nXoUAL8T6dB0]: Destroy live stream packetizer: sanjosestreamingpacketizer

MediaStreamMap.removeLiveStreamPacketizer[liveorigin/_definst_/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjY4LCJ0eXBlIjoic3RyZWFtX25hbWUiLCJ0aW1lc3RhbXAiOjE1NzQ5MDk3MTM0MzB9.Rfy25BQpVFp9QUEdwE9nao_FDfj88G7nXoUAL8T6dB0]: Destroy live stream packetizer: cupertinostreamingpacketizer

MediaStreamMap.removeLiveStreamPacketizer[liveorigin/_definst_/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjY4LCJ0eXBlIjoic3RyZWFtX25hbWUiLCJ0aW1lc3RhbXAiOjE1NzQ5MDk3MTM0MzB9.Rfy25BQpVFp9QUEdwE9nao_FDfj88G7nXoUAL8T6dB0]: Destroy live stream packetizer: mpegdashstreamingpacketizer

MediaStreamMap.removeLiveStreamPacketizer[liveorigin/_definst_/eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjY4LCJ0eXBlIjoic3RyZWFtX25hbWUiLCJ0aW1lc3RhbXAiOjE1NzQ5MDk3MTM0MzB9.Rfy25BQpVFp9QUEdwE9nao_FDfj88G7nXoUAL8T6dB0]: Destroy live stream packetizer: smoothstreamingpacketizer

How to fix it. This is important issue. Please help me.
Thank you so much!

2

Sorry for the trouble you’re having @daule bap. The forums are not an official source of technical support and any debugging needs to be done through a support ticket here at Wowza. We do not diagnose issues in the forums.

Please zip all your logs and files and submit a ticket to us here at Wowza and we will assist you. Thank you.

https://www.wowza.com/support/open-ticket