Wowza 4.9.0.x - Not working with Wowza provided java 21.03 package

Wowza Streaming Engine
1

@Jason_Tuchler. Thx for the detailed information on the releasenotes of 4.9.0. There is however a problem i found with the Java package.
In version 4.8.x Wowza provided a custom Java 21.03 package (availalble from download center). This version however does NOT work with Wowza 4.9.0

Fresh install
When i use a fresh install of Ubuntu server, install the default-jre of the OS and install Wowza it runs fine.

Fresh install
When i use a fresh install of Ubuntu server, install the wowza custom Java package, install Wowza it will fail.

Upgrade
When i do an upgrade of 4.8.x with the Java 21.03 custom package, wowza doesn’t work. You can’t login anymore and the service will shut down.

Java reinstall/down/upgrade
When i downgrade to the ‘normal’ JRE of the OS (java 21) wowza runs fine again.

So in every scenario the 21.03 JRE doesnt work. Only way to get Wowza to work is to convert to the ‘normal’ Java version.

Is this a known issue? is something breaking Wowza in this package? (https://www.wowza.com/downloads/jre/jre-21.0.3.zip)

Wowza not working:

OS: Ubuntu server 24.04.1 LTS
Java version: Wowza package 21.03 (available in account portal)
openjdk version “21.0.3” 2024-04-16 LTS
OpenJDK Runtime Environment Temurin-21.0.3+9 (build 21.0.3+9-LTS)
OpenJDK 64-Bit Server VM Temurin-21.0.3+9 (build 21.0.3+9-LTS, mixed mode)

Will result in login error in portal and shutdown of services.

Wowza Streaming Engine Manager could not connect to the Wowza Streaming Engine service(http://localhost:8087). Verify that the Wowza Streaming Engine service has started and is running.

Fix
On ubuntu i just use the default-jre installation or reinstall java completely (but not install the 21.03 wowza java)
I found a way to fix it, so for me it’s not an issue (anymore), but others might experience the same issue.

In case i have missed something in the update releasenotes please let me know.

2

Hello @J_van_Marion

Thank you for reaching out. What version of 4.9.0 are you running? If you grabbed it the first day, we noticed an issue with logging into the manager via SSL. A couple days later we created a new build 4.9.0+3.

Outside of that, we have not heard of issues with the built in Java build.

Patch can be found here:
Latest patch: Wowza Streaming Engine 4.9.0+3 build 20241007144114. See Patch updates to Wowza Streaming Engine 4.9.0 for more information.

3

@Jason_Tuchler i used 4.9.0+3
i don’t use SSL on wowza
just a notice, it is not the build in Java. Its the one i installed which you can find in your wowza account.
Normally when we installed 4.8.x after that we applied the 21.03 java package to the server.

I thought to do the same for 4.9.0.x and that will break wowza.

Wowza Streaming Engine Version
4.9.0+3 (build 20241007144114)

Wowza Streaming Engine Manager Version
4.9.0+3 (build 20241007144114)

4

Clean install of 4.9.0+3 comes with the latest Java version Wowza Streaming Engine ships with, no need to do anything else.
If you upgraded from a previous version of Wowza Streaming Engine that came with JRE 11 then you would download this zip JRE package.
How did you install the JRE package?
You have to open the appropriate OS folder in the JRE package and then copy the contents of that to the JRE folder in the Wowza Streaming Engine install location.