Wowza 4.0.1 VOD streaming error: File is missing 'moov' atom.

Wowza Streaming Engine
1

Hi Wowza Team,

I upgraded from wowza 3.6 to wowza 4.0.1 and getting below error when i try to run it using file:///C:/Program%20Files%20%28x86%29/Wowza%20Media%20Systems/Wowza%20Streaming%20Engine%204.0.1/examples/VideoOnDemandStreaming/FlashRTMPPlayer/player.html, I dropped the file in content folder -

2014-03-11 11:59:56 EDT comment server WARN 404 audio-video.flv MediaReaderH264.open[2]: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing ‘moov’ atom.: java.lang.Exception: QTUtils.parseQTMediaContainer: File is missing ‘moov’ atom.|at com.wowza.wms.mediareader.h264.util.QTUtils.parseQTMediaContainer(QTUtils.java:195)|at com.wowza.wms.mediareader.h264.MediaReaderH264.open(MediaReaderH264.java:319)|at com.wowza.wms.stream.file.PlaylistPlayer.play(PlaylistPlayer.java:777)|at com.wowza.wms.stream.file.MediaStreamFilePlay.play(MediaStreamFilePlay.java:111)|at com.wowza.wms.response.ResponseStreams.output(ResponseStreams.java:51)| - - - 714.11

we have been using wowza for years, while integrating with our application I am seeing below error, even though file exists there at location C:/myfolder/flash/9af2368dc/. but in the logs i am seeing it doesn’t show “.flv” extension with the file name. Am I missing some configuration while using wowza 4.0.1.

2014-03-11 11:56:49 EDT comment server WARN 200 - MediaReaderH264.open[vod/definst]: Not found: C:/myfolder/flash/9af2368dc/audio-video.: java.io.FileNotFoundException: C:\myfolder\flash\9af2368dc\audio-video (The system cannot find the file specified)|at java.io.RandomAccessFile.open(Native Method)|at java.io.RandomAccessFile.(RandomAccessFile.java:233)|at com.wowza.io.WowzaRandomAccessFile.(WowzaRandomAccessFile.java:12)|at com.wowza.io.DirectRandomAccessReader.open(DirectRandomAccessReader.java:222)|at com.wowza.wms.mediareader.h264.MediaReaderH264.open(MediaReaderH264.java:250)| - - - 526.661 - - - - - - - - - - - - - - - - - - - - - - - - -

here is the application.xml file -

<?xml version="1.0" encoding="UTF-8"?>

true

default

C:/myfolder/flash

seekTarget

enhanced

maxPendingSeekRequests

0

Integer

cupertinostreaming,smoothstreaming

-1

base

Base

com.wowza.wms.module.ModuleCore

properties

Properties

com.wowza.wms.module.ModuleProperties

logging

Client Logging

com.wowza.wms.module.ModuleClientLogging

FLVPlayback

FLVPlayback

com.wowza.wms.module.ModuleFLVPlayback

cupertinoChunkDurationTarget

10000

Integer

Thanks

Ritu

2

You may be getting this error if you are trying to playback a file that has H.264 video but in a.flv container, where as the file isn’t an mp4 file. Try using flv:someFile.flv

Note: .flv is not supported on iOS or Silverlight light clients.

Salvadore

3

Yes, the default prefix has changed to “mp4:”, but you can revert in the Wowza Manager > Server Setup > Basic tab > "Default Stream Prefix ". Change that to “flv” and re-start the server.

Richard

4

I had a similar problem and only discovered it after encoding nearly 2000 videos. Instead of starting over, I used this command to insert the moov atom:

[HTML]/usr/bin/ffmpeg -i ./input.mp4 -c:v copy -movflags faststart -strict -2 ./output.mp4[/HTML]

In actuality I had a different source and destination directory and so was able to batch the whole thing at once keeping same filenames.

5

Our files are h.264 within FLV. Is this change a new requirement for 4.x as these files play back fine in 3.x without the flv: prepended. We only use these streams within a flash player using FLVPlayback and don’t stream them to iOS.

6

Yes, the default prefix has changed to “mp4:”, but you can revert in the Wowza Manager > Server Setup > Basic tab > "Default Stream Prefix ". Change that to “flv” and re-start the server.

Richard

Great thank you so much

7

Hi Viktor, you can change this back to .flv in the [install-dir]/conf/Server.xml file, under /

Also, please see this comment regarding the admin.password issue

Salvadore

8

Great, thanks for the update.

Salvadore

9

Hello mkauzlar, and welcome to the Wowza support forum.

I am sorry, but as far as I am aware, there is no way to use different default prefixes as you are describing.

Kind regards,

Salvadore

10

Thanks everybody for the quick response!

11

Hello!

Can I reach this “Default Stream Prefix” property from config files? I mean without the Manager app?

I having problems with the Manager application. (It does not accept user/pass for some reason)

Thanks

Viktor

12

Hello,

I put this to the Server.xml before tag:

flv

And it works! Thank You Salvadore!

Viktor

13

Is there a way to set this per application?

Hello,

I put this to the Server.xml before tag:

flv

And it works! Thank You Salvadore!

Viktor