Unable to make access at loadbalancer interface after upgrade

Wowza Streaming Engine
1

Hello,

after upgrade to v 4.8.20+1 I am no longer able to access the loadbalancer interface http://IP:1935/loadbalanceinfo, I get the prompt for user and password but if I enter the user and password of admin.password, it doesn’t work. with the same credentials I am able to access the panel.

in server.xml I have:

<AuthenticationMethod>digest</AuthenticationMethod>
<!-- cleartext, bcrypt, md5, sha256 -->
<PasswordEncodingScheme>sha256</PasswordEncodingScheme>

then:

<Property>
<Name>loadbalanceAdminAuthenticationMethod</Name>
<Value>admin-digest</Value>
<Type>String</Type>
</Property>

but it doesn’t work the same. how can I restore access to the interface, using these settings?

thx

2

@Stefano_Cavallini please open a support ticket for our Support Engineers to take a further look into this:
https://support.wowza.com/hc/en-us

Wowza conf and latest access logs will be needed.
[install-dir]/conf
[install-dir]/logs