Test Player on EC2 Problem

Wowza Streaming Engine
1

Hi there,

I lit up my first EC2 instance with the latest Wowza AMI using the instructions and everything worked fine except for the test player. I double checked and port 1935 is open.

When I click on the default test player, I see the error message “Source stream or file could not be found or access was denied.”

rtmp://54.146.8.127:1935/live/myStream

Any thoughts on what could be causing the issue?

The AMI is: ami-4e675726

Thanks,

Adrian

2

Adrian, can you confirm the live stream is published at the time of testing playback?

Also, check that the RTP/Authentication/PlayMethod property is set to “None” in your Application.xml file.

If you can not get this sorted quickly, I recommend you open a ticket with support by emailing support@wowza.com When doing so please send a zipped copy of the following folders along with the email:

[install-dir]/conf

[install-dir]/logs

[install-dir]/manager/logs

Regards,

Salvadore

3

Thank you Salvadore.

The source stream is indeed available (I can hear it now playing directly with VLC). I think your advice is best, I will open a ticket.

Many thanks,

Adrian