Streaming engine with video consultation playback and record consultant required

I have a Joomla site which has a video consultation software from ‘videowhisper.com’ run off WOWSA streaming engine. Everything is running fine, except the annotations. It is an out of the box software which needs some ssh/wowsa configuration only. The slides and video playback are not recording and playing back. I am in need of a developer to tweak the settings to ensure the slides record and playback.