Stream urls set back to relative urls?

Wowza Video (Formerly Streaming Cloud)
1

I opened a support ticket but am posting this here in the event we can get it resolved faster for the rest of our events this weekend…

A while back I had the urls of our stream set to complete urls so that we could use it with our Roku Channel (this was done by support, and I think only support can do that?). During live events this weekend I noticed our Roku channel was not working and realized that the HLS feed urls had reverted back to relative urls. Is there anyone that can help us get them switched back and prevent them from getting changed in the future?

Thanks!

2

Zac,

Please check the ticket. I have updated you there.

For the community, for HLS delivery methods in Wowza Cloud you can go to

ADVANCED > STREAM TARGETS > [STREAM NAME] > EDIT

and there you have the option to enable or disable relative playlists.

I hope this helps!

Regards,

Mac

3

Thanks Mac I appriciate your help!