server:pingtimeout connectionClosed

Wowza Streaming Engine
1

On hours of heavy web traffic (Im streaming overseas) Im getting the following message on the server:

INFO server comment - client connectionClosed [1033594566] pingtimeout: [ClientWriteId: client:2 current: 2 start:2]
INFO session disconnect 1033594566 -
 client connectionClosed [1033594566] pingtimeout: [ClientWriteId: client:2 current: 2 start:2]

Needles to say My client application breaks it`s operation half way through and stops receiving data.

I`m guessing the Wowza server somehow has a sort of a time limit and as it takes too long it just cuts the connection.

Thanks in advance for your attention…

2

Take a look at this post:

http://community.wowza.com/t/-/81#3

Richard

3

I don’t have an answer for that, you could have issues.

Richard

4

Thanks Richard,

My pingtimeout is the standars 12 seconds.

Giving my current circumstances Its natural Id want to raise it, but then pops to mind the following question :

How high should I raise it without experiencing unexpected downsides ?

Thanks

5

OK, thanks, I understand this is a trial and error issue.

I`m changing it to a 100 seconds , hope this is not a wild exaggeration.