Hi guys and thanks in advance. The recorded stream used to product correct mp4 files in Wowza 3, however now in Wowza 4 it’s producing only a 160byte file. Streaming is working fine. Here’s my conf code. I appreciate your help.
true
live-record
home/mypath
${com.wowza.wms.context.VHostConfigHome}/keys
${SourceStreamName}.xml,transrate.xml
${com.wowza.wms.context.VHostConfigHome}/transcoder/profiles
${com.wowza.wms.context.VHostConfigHome}/transcoder/templates
-->
0
${com.wowza.wms.context.VHostConfigHome}/dvr
append
cupertinostreaming,smoothstreaming,sanjosestreaming
-1
*
*
*
*
digest
none
senderreport
12000
75
90000
0
0.0.0.0
127.0.0.1
*
base
Base
com.wowza.wms.module.ModuleCore
properties
Properties
com.wowza.wms.module.ModuleProperties
logging
Client Logging
com.wowza.wms.module.ModuleClientLogging
flvplayback
FLVPlayback
com.wowza.wms.module.ModuleFLVPlayback
Hello there.
Can you please explain your issue in a bit more detail?
For example, are you saying the recorded file is incomplete?
Are you trying to use Wowza 3.x /conf files in the Wowza 4.x install?
Do you see any errors or warnings reported in the logs?
Thanks,
Salvadore
Hello there.
Can you please explain your issue in a bit more detail?
For example, are you saying the recorded file is incomplete?
Are you trying to use Wowza 3.x /conf files in the Wowza 4.x install?
Do you see any errors or warnings reported in the logs?
Thanks,
Salvadore
Thanks, yes I’m using the same conf file that used to work for my older Wowza 3 for my newly installed Wowza 4. I assumed it would work as the streaming worked fine.
In regards to the logs I checked now and I can see errors that say (unsupported video codec and unsupported audio codec for the MP4 file).
I’m not sure what to do. Thanks a lot
I’ve just modified the config file from the Wowza 4 examples (video chat example), same problem still 
the mp4 file produced is 160byte in my assigned storage directory.
I appreciate your help, this is my new conf file:
<?xml version="1.0" encoding="UTF-8"?>
VideoChat
Live
This is the example videochat application that shipped with Wowza Streaming Engine.
true
live-record
home/mypath
${com.wowza.wms.context.VHostConfigHome}/keys
${SourceStreamName}.xml,transrate.xml
${com.wowza.wms.context.VHostConfigHome}/transcoder/profiles
${com.wowza.wms.context.VHostConfigHome}/transcoder/templates
0
${com.wowza.wms.context.VHostConfigHome}/dvr
append
vodcaptionprovidermp4_3gpp
cupertinostreaming,smoothstreaming,sanjosestreaming,mpegdashstreaming
${com.wowza.wms.context.VHostConfigHome}/applications/${com.wowza.wms.context.Application}/sharedobjects/${com.wowza.wms.context.ApplicationInstance}
-1
*
*
*
*
digest
none
senderreport
12000
75
90000
0
0.0.0.0
127.0.0.1
*
interleave
true
true
20000
12000
0
0
0
0
false
3000
-500
false
3000
-500
false
3000
-500
false
1500
false
base
Base
com.wowza.wms.module.ModuleCore
logging
Client Logging
com.wowza.wms.module.ModuleClientLogging
flvplayback
FLVPlayback
com.wowza.wms.module.ModuleFLVPlayback
Hi,
To troubleshoot this issue further, please create a ticket by sending an email to support@wowza.com.
When creating a ticket, please provide a ZIP file containing the [Wowza-Install]/conf/ and [Wowza-Install]/logs/ directories:
Please make sure you provide logs which show Wowza server starting.
If you are not sure how to get this information please see the following tutorial.
How to create a compressed zip file in Windows, OS X, and Linux
Please also include a link to this thread for reference.
Regards,
Jason
No, using previous a version Application or other /conf files will not work in Wowza 4.x
You will need to use the Wowza 3.x files as only a reference for configuring the Wowza 4.x files.
As for unsupported codecs, you need to use h.264 video and AAC or mp3 audio. Or you will need to use the Wowza Transcoder.
What codecs are you using now? This guide will explain what the Transcoder supports for ingest
Regards,
Salvadore