QuickSync transcoder problem

Hello,

i’m running Wowza Streaming Engine 4.1.2 on ubuntu 14.04LTS, CPU is i7-3770. and i configure quicksync follow this page https://www.wowza.com/docs/how-to-configure-quick-sync-accelerated-encoding-on-linux.

now i have 5 channel transcoded take advantage of quicksync at the same time, the source signal were 4* 1920x1080 + 1*1280x720 with bitrate 12Mbps average, and the CPU or gpu utilization is all around 50%. but i got some error message in the log file as this:

[HTML] - - - SanJosePacketHandler.handlePacket[live/definst/trans1.stream_720p]: Timecode out of order [video]: 9546425:10314806

WARN server comment 2015-06-10 06:36:29 - - - - - 1080.818 - - - - -

      • CupertinoPacketHandler.handlePacket[live/definst/trans1.stream_720p]: Timecode out of order [video]: 9546425:1031480

6

WARN server comment 2015-06-10 06:36:29 - - - - - 1081.269 - - - - -

      • SanJosePacketHandler.resetStream[live/definst/trans1.stream_720p][0:11]: Timecodes jumped back in time.

WARN server comment 2015-06-10 06:36:29 - - - - - 1081.269 - - - - -

      • CupertinoPacketHandler.resetStream[live/definst/trans1.stream_720p][0:11]: Timecodes jumped back in time.

WARN server comment 2015-06-10 06:47:23 - - - - - 1735.544 - - - - -

      • CupertinoPacketHandler.handlePacket[live/definst/trans1.stream]: Timecode out of order [video]: 10202483:10202507

WARN server comment 2015-06-10 06:47:23 - - - - - 1735.544 - - - - -

      • SanJosePacketHandler.handlePacket[live/definst/trans1.stream]: Timecode out of order [video]: 10202483:10202507[/HTML]

sometime is the audio timecode out of order, and then it may cause black screen or audio miss. anything i can do to deal with it.

by the way, have your ever do the test with 3rd Generation Intel Core cpu, got some Transcoder performance benchmark like this page:https://www.wowza.com/docs/wowza-transcoder-performance-benchmark

Thanks

i also got another server with Intel Xeon® CPU E3-1245 V2, it has the same problem. and i configure the advanced monitoring follow this page https://www.wowza.com/docs/how-to-enable-advanced-monitoring-and-resetting-of-mediacaster-streams. it seems not work sometimes.