Problem updating from 4.0.1 to 4.0.3

Wowza Streaming Engine
1

I have a Wowza 4.0.1 AMI and I’m trying to update to Wowza 4.0.3. I’ve tried using the linux installers here https://www.wowza.com/pricing/installer.

This is the error I get. Any ideas?

Wowza Streaming Engine license key accepted. Thank you!

Installing Wowza Streaming Engine

rm: cannot remove ‘/usr/local/WowzaStreamingEngine’: Is a directory

Start Wowza Streaming Engine automatically when this system reboots? [yes or no]

yes

error reading information on service WowzaStreamingEngine: No such file or directory

error reading information on service WowzaStreamingEngine: No such file or directory

error reading information on service WowzaStreamingEngineManager: No such file or directory

error reading information on service WowzaStreamingEngineManager: No such file or directory

Starting WowzaStreamingEngine (via systemctl):

WowzaStreamingEngine: unrecognized service

Starting WowzaStreamingEngine (via systemctl):

WowzaStreamingEngineManager: unrecognized service

Install Location:

/usr/local/WowzaStreamingEngine.

2

Hi Steven,

Do you have root access when running the installer? Also, on what OS are you attempting the install?

We do offer pre-built AMI’s for EC2, which are very useful: Pre Built AMI’s

-Tim

3

Steven,

You can do it in SSH client like this:

sudo su -

cd /home/wowza/updates

mkdir WowzaStreamingEngine-Update-4.0.3

cd WowzaStreamingEngine-Update-4.0.3

wget https://www.wowza.com/downloads/WowzaStreamingEngine-4-0-3/WowzaStreamingEngine-Update-4.0.3.zip

unzip WowzaStreamingEngine-Update-4.0.3.zip

service WowzaStreamingEngine stop

service WowzaStreamingEngineManager stop

cd linux

chmod +x update.sh

./update.sh

service WowzaStreamingEngine start

service WowzaStreamingEngineManager start

And you can apply dev patches similarly.

Richard

4

Sounds like running the installer on the pre-built AMI messed this one up. I assume you just started it, I would just start another one. The current AMIs are 4.03.01.

Richard

5

Hi Tim,

Thank you for your response. I do have root access. I’m actually using the WowzaStreamingEngine-s3-lickey-4.0.1-x86_64 AMI. Is there an easy way to update the image or should I be using the installer?

Thanks,

Steven

6

Thanks Richard,

I tried:

service WowzaStreamingEngine stop

And I got this back:

WowzaStreamingEngine: unrecognized service

So I ran “service --status-all” and I didn’t see anything related to wowza.

acpid is stopped

atd (pid 1472) is running…

auditd (pid 5522) is running…

cfn-hup is stopped

Checking for service cloud-init:Checking for service cloud-init:Checking for service cloud-init:Checking for service cloud-init:crond (pid 5484) is running…

ip6tables: Firewall is not running.

iptables: Firewall is not running.

irqbalance is stopped

Checking jexec statuslvmetad is stopped

mdmonitor is stopped

messagebus (pid 1195) is running…

netconsole module not loaded

Configured devices:

lo eth0

Currently active devices:

lo eth0

ntpd (pid 1308) is running…

Process accounting is disabled.

racoon is stopped

rdisc is stopped

rsyslogd (pid 5547) is running…

saslauthd is stopped

sendmail (pid 1333) is running…

sm-client (pid 1340) is running…

openssh-daemon (pid 5444) is running…

svnserve is stopped

vsftpd (pid 1318) is running…

I stopped the server and manager by running “/usr/local/WowzaStreamingEngine/bin/shutdown.sh” and “/usr/local/WowzaStreamingEngine/manager/bin/shutdownmgr.sh”.

It looked like that worked. The stream is no longer running and the server manager is down. But when I try running ./update.sh I get this response:

“Wowza Streaming Engine appears to be running. Please stop it before continuing.”

7

Thanks. I’ll do that.