My Live Event is over, how do I cancel Wowza Streaming Cloud?

I wrote to billing and got a nonsensical answer with a bunch of links that had nothing to do with cancellation. Where the heck is the cancel button?

Hi Randy,

Looks like you were able to resolve the issue with our billing group, and they have canceled your Wowza Cloud account.

Regards,

Alex

Hello,

Any requests regarding cancellation request or any specific account information should be addressed by contacting Billing@Wowza.com

Sincerely,

Jason Hatchett
Wowza Support Engineer