Licence key is not valid for version 4

Wowza Streaming Engine
1

download lastest version WowzaStreamingEngine-4.7.7-linux-x64-installer.run

#sudo chmod +x WowzaStreamingEngine-4.7.4-linux-x64-installer.run

#sudo ./WowzaStreamingEngine-4.7.4-linux-x64-installer.run

press Enter again

and insert trial key but

Wowza Streaming Engine Setup - Warning: This license key is not valid for version 4. Please enter a valid key.

help!

2

Hi,

Please do open a support ticket as it suggests something is not correct either with your installation process or the key you have been given as part of a trial key.

Andrew.

3

Hi, Thank you for comment!

What means “open a support ticket”? ㅜㅜ what can i do?

When installing wowza, do I need to match the version with other services? Java has installed version 1.8 of open jdk.

4

i solved problem!! trial key format was wrong.

when installing wowza, insert key ET1E4-xXj4H-wC6Jd-rytQE-uBe4Y-3hQCV

not ET1E4-xXj4H-wC6Jd-rytQE-uBe4Y-3hQCV-78GdFHyhUdz4

(example key is expired)

5

Thank you for updating the community.

In the future, if you are having issues that can’t be resolved here in the forums, you can open a support ticket and our engineers will take a look at your files and help you with with a problem you may have.

You can submit a support ticket here:

https://www.wowza.com/support/open-ticket

6

ㅜㅜ it’s not working. i install wowza another server. i have same problem.

I tried many times and succeeded. It’s not exactly this,

I just put “sudo” in front of “./WowzaStreamingEngine-4.7.7-linux-x64-installer.run” command.

i delete all. I started again from the beginning.

this time, i put “sudo” in front of “chmod +x” command.

If you are experiencing the same problem, please try it in a number of ways.

7

I have the same issue, non of the above seems to work.

Can anyone help?

8

I have the same issue, non of the above seems to work.

Can anyone help?

9

I would open a support ticket and have us take a closer look at your files. As stated earlier, this is not normal behavior when installing.

https://www.wowza.com/support/open-ticket

10

Having the same problem, received the trial license but getting the same error.

11

Did you get this resolved @Straya panda?

12

same problem …

13

hi there,

i have just signed up for trial but it says “this product key is not valid for version 4”

14

Hello @Vipul Suthar and thank you for signing up for the trial. Quick tip on how the forums work: The answer can be found by typing your question in the forums search bar. It will pull up several posts, but here is the one that resolves your issue- open the link and the answer is highlighted in green.

http://community.wowza.com/community/questions/53500/please-fix-trial-registration-key.html

15

same with me