I did a real bizarre workaround, which worked.
I am using Wowza on EC2. For a long time, I was using Wowza Streaming Engine 4: Standard, paying $15/month and instance charges.
I have since upgraded to Wowza Streaming Egine 4: Bring Your Own Licence - paying $65/month and instance charges
I have been using the quick start AMI’s provided by BYOL and adding my licence key, and doing it this way, I was never able to get through the bank’s network.
BUT, when I used one of the quick start AMI’s provided by Streaming Engine 4: Standard, and adding my licence, I was able to get through the bank network.
I realize they are different AMI’s, but for this case, both had the exact same security settings attached to them.
Streaming Engine 4 - AMI (this one worked)
WowzaStreamingEngine-ebs-paid-standard-4.1.1-x86_64-433fbc8b-6e76-489b-8027-12fea483fb99-ami-74ec881c.2 (ami-1683e37e)
Description: WowzaStreamingEngine-ebs-paid-standard-4.1.1-x86_64
Security Group: Wowza Streaming Engine 4- Standard-4-1-1-AutogenByAWSMP-
Streaming Engine 4 - (BYOL) AMI - (this did not work)
WowzaStreamingEngine-ebs-byol-4.1.2-x86_64-5f03c7f6-de9b-43fe-a602-1c49f77d1a02-ami-806656e8.2 (ami-da437cb2)
Description: WowzaStreamingEngine-ebs-byol-4.1.2-x86_64
Security Group: Wowza Streaming Engine 4- Bring Your Own License-4-1-2-AutogenByAWSMP-
For some reason, that was the difference. The Streaming Engine 4: Standard AMI had the proper security keys built in to bypass the bank’s network, whereas the BYOL ami did not.
I was able to add my licence to the Standard AMI and enable the transcoder.
I wonder if there is something different between the two AMI settings that did this?