Error starting WowzaStreamingEngine

I am getting error when I try to start the WowzaStreamingEngine by doing following.

service WowzaStreamingEngine start

if I do following for the status:

service WowzaStreamingEngine status

I get WowzaStreamingEngine stopped

But Streaming is working.

Why?

Following is the detail error message. I am running in CentOs 7

Starting WowzaStreamingEngine (via systemctl): Job for WowzaStreamingEngine.service failed. See ‘systemctl status WowzaStreamingEngine.service’ and ‘journalctl -xn’ for details.

[FAILED]

[root@cdn1 WowzaStreamingEngine]# systemctl status WowzaStreamingEngine.service

WowzaStreamingEngine.service - SYSV: Wowza Streaming Engine 4 Init Script

Loaded: loaded (/etc/rc.d/init.d/WowzaStreamingEngine)

Active: failed (Result: timeout) since Wed 2015-12-16 22:14:23 EST; 52s ago

Process: 1920 ExecStart=/etc/rc.d/init.d/WowzaStreamingEngine start (code=killed, signal=TERM)

Dec 16 22:09:23 cdn1.paxovision.com systemd[1]: Starting SYSV: Wowza Streaming Engine 4 Init Script…

Dec 16 22:09:23 cdn1.paxovision.com WowzaStreamingEngine[1920]: WowzaStreamingEngine: starting…

Dec 16 22:09:23 cdn1.paxovision.com WowzaStreamingEngine[1920]: [91B blob data]

Dec 16 22:14:23 cdn1.paxovision.com systemd[1]: WowzaStreamingEngine.service operation timed out. Terminating.

Dec 16 22:14:23 cdn1.paxovision.com systemd[1]: Failed to start SYSV: Wowza Streaming Engine 4 Init Script.

Dec 16 22:14:23 cdn1.paxovision.com systemd[1]: Unit WowzaStreamingEngine.service entered failed state.

[root@cdn1 WowzaStreamingEngine]# journalctl -xn

– Logs begin at Wed 2015-12-16 22:02:23 EST, end at Wed 2015-12-16 22:14:23 EST. –

Dec 16 22:09:52 cdn1.paxovision.com sshd[2021]: pam_unix(sshd:session): session opened for user iivaan by (uid=0)

Dec 16 22:10:01 cdn1.paxovision.com su[2183]: (to root) iivaan on pts/1

Dec 16 22:10:01 cdn1.paxovision.com su[2183]: pam_systemd(su-l:session): Failed to connect to system bus: Failed to connect to socket /var/run/dbus/system_bus_socket: No such file or director

Dec 16 22:10:01 cdn1.paxovision.com su[2183]: pam_unix(su-l:session): session opened for user root by (uid=1000)

Dec 16 22:12:27 cdn1.paxovision.com systemd[1]: Starting SYSV: Wowza Streaming Engine Manager 4 Init Script…

– Subject: Unit WowzaStreamingEngineManager.service has begun with start-up

– Defined-By: systemd

– Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

– Unit WowzaStreamingEngineManager.service has begun starting up.

Dec 16 22:12:27 cdn1.paxovision.com WowzaStreamingEngineManager[2749]: WowzaStreamingEngineManager: starting…

Dec 16 22:12:27 cdn1.paxovision.com WowzaStreamingEngineManager[2749]: [98B blob data]

Dec 16 22:14:23 cdn1.paxovision.com systemd[1]: WowzaStreamingEngine.service operation timed out. Terminating.

Dec 16 22:14:23 cdn1.paxovision.com systemd[1]: Failed to start SYSV: Wowza Streaming Engine 4 Init Script.

– Subject: Unit WowzaStreamingEngine.service has failed

– Defined-By: systemd

– Support: http://lists.freedesktop.org/mailman/listinfo/systemd-devel

– Unit WowzaStreamingEngine.service has failed.

– The result is failed.

Dec 16 22:14:23 cdn1.paxovision.com systemd[1]: Unit WowzaStreamingEngine.service entered failed state.

Hello there and welcome to the Wowza support forum.

Please take a look at a similar answer found here. It might shine light on your issue.

If not, you might try a fresh Wowza install (Uninstall - re-install) and start over. If that does not work, please open a ticket with support by sending an email to support2wowza.com. Include a zipped copy of your /conf and /logs folders, or at least the new error messages like you have provided here.

Thank you.

Salvadore