error on DVR not playing

Wowza Streaming Engine
1

Hi there, I’ve a DVR setup in use on Wowza 3.6.3

I use my own delegate for extracting. I have key frames every 10 secs for live, and minimum DVR chunk set up at 10 secs as well

Once in a while, I can’t play an extract of DVR and when I look at the manifest of it, I get results with chunks as less than one second

What can cause DVR to set such small chunks if key frames are coming in as mentioned?

See example of manifest

#EXTM3U

#EXT-X-VERSION:3

#EXT-X-ALLOW-CACHE:NO

#EXT-X-TARGETDURATION:3

#EXT-X-MEDIA-SEQUENCE:7643

#EXTINF:0.066,

media_DVR_7643.ts?u2=1412946838000&u1=1412938740000

#EXTINF:1.933,

media_DVR_7644.ts?u2=1412946838000&u1=1412938740000

#EXTINF:2.033,

media_DVR_7645.ts?u2=1412946838000&u1=1412938740000

#EXTINF:0.067,

media_DVR_7646.ts?u2=1412946838000&u1=1412938740000

#EXTINF:1.933,

media_DVR_7647.ts?u2=1412946838000&u1=1412938740000

#EXTINF:2.034,

media_DVR_7648.ts?u2=1412946838000&u1=1412938740000

#EXTINF:2.033,

media_DVR_7649.ts?u2=1412946838000&u1=1412938740000

#EXTINF:0.066,

media_DVR_7650.ts?u2=1412946838000&u1=1412938740000

#EXTINF:1.933,

media_DVR_7651.ts?u2=1412946838000&u1=1412938740000

#EXTINF:2.033,

media_DVR_7652.ts?u2=1412946838000&u1=1412938740000

#EXTINF:0.067,

media_DVR_7653.ts?u2=1412946838000&u1=1412938740000

#EXTINF:1.933,

media_DVR_7654.ts?u2=1412946838000&u1=1412938740000

#EXTINF:2.034,

media_DVR_7655.ts?u2=1412946838000&u1=1412938740000

#EXTINF:2.033,

media_DVR_7656.ts?u2=1412946838000&u1=1412938740000

#EXTINF:0.066,

media_DVR_7657.ts?u2=1412946838000&u1=1412938740000

#EXTINF:1.933,

media_DVR_7658.ts?u2=1412946838000&u1=1412938740000

#EXTINF:2.033,

media_DVR_7659.ts?u2=1412946838000&u1=1412938740000

#EXTINF:0.067,

media_DVR_7660.ts?u2=1412946838000&u1=1412938740000

#EXTINF:1.933,

media_DVR_7661.ts?u2=1412946838000&u1=1412938740000

#EXTINF:2.034,

media_DVR_7662.ts?u2=1412946838000&u1=1412938740000

#EXTINF:2.033,

media_DVR_7663.ts?u2=1412946838000&u1=1412938740000

#EXTINF:0.066,

Thanks

2

Hello, if you have not done so already I would suggest opening a ticket.

Please zip up the following directories and send them to support@wowza.com. Also please include a link to this thread as a reference:

[install-dir]/conf

[install-dir]/logs

[install-dir]/manager/logs

Thank you,

Salvadore