Error logs after installing Wowza 4

Wowza Streaming Engine
1

Hi,

I have installed Wowza 4 in a Centos server. But after installation, I am seeing below messages: What does it mean, how can I remove them

2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseServer:read( Level: SECONDS Table: SECONDS , 2014-08-27T14:41:00.000Z) start time doesn’t exist in the DB. /usr/local/WowzaStreamingEngine/stats/server.wdb - - - 358456.502 - - - - - - - - - - - - - - - - - - - - - - - - -

2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseServer:read( Level: MINUTES Table: MIN , 2014-08-27T14:41:00.000Z) start time doesn’t exist in the DB. /usr/local/WowzaStreamingEngine/stats/server.wdb - - - 358456.504 - - - - - - - - - - - - - - - - - - - - - - - - -

2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseServer:read( Level: MINUTES Table: MAX , 2014-08-27T14:41:00.000Z) start time doesn’t exist in the DB. /usr/local/WowzaStreamingEngine/stats/server.wdb - - - 358456.505 - - - - - - - - - - - - - - - - - - - - - - - - -

2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseServer:read( Level: MINUTES Table: AVE , 2014-08-27T14:41:00.000Z) start time doesn’t exist in the DB. /usr/local/WowzaStreamingEngine/stats/server.wdb - - - 358456.505 - - - - - - - - - - - - - - - - - - - - - - - - -

2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseMachine:read( Level: SECONDS Table: SECONDS , 2014-08-27T14:41:00.000Z) start time doesn’t exist in the DB. /usr/local/WowzaStreamingEngine/stats/machine.wdb - - - 358456.522 - - - - - - - - - - - - - - - - - - - - - - - - -

2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseMachine:read( Level: MINUTES Table: MIN , 2014-08-27T14:41:00.000Z) start time doesn’t exist in the DB. /usr/local/WowzaStreamingEngine/stats/machine.wdb - - - 358456.523 - - - - - - - - - - - - - - - - - - - - - - - - -

2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseMachine:read( Level: MINUTES Table: MAX , 2014-08-27T14:41:00.000Z) start time doesn’t exist in the DB. /usr/local/WowzaStreamingEngine/stats/machine.wdb - - - 358456.523 - - - - - - - - - - - - - - - - - - - - - - - - -

2014-08-27 11:41:30 AST comment server ERROR 500 - StatsDatabaseMachine:read( Level: MINUTES Table: AVE , 2014-08-27T14:41:00.000Z) start time doesn’t exist in the DB. /usr/local/WowzaStreamingEngine/stats/machine.wdb

Thanks,

Birendra

2

Hi,

Could you try the following and see if these alerts go away:

  • navigate to /usr/local/WowzaStreamingEngine/stats

  • delete the files in that directory ( rm /usr/local/WowzaStreamingEngine/stats/*)

  • restart Wowza.

Wowza will recreate the stats database files once it is back up. If the alerts continue to happen then please raise a ticket by emailing your findings to support@wowza.com, including a link to this thread and zipped up copies of your [install-dir[/conf/ and [install-dir]/logs.

Kind regards,

Paul

3

Hi,

The error logs are gone now.

Thanks,

Birendra