Error 500 - ScheduledRandomAccessReader.bufferMiss

Wowza Streaming Engine
1

Hello we are using vods3 application with s3

and we get some error 500

ERROR 500 - ScheduledRandomAccessReader.bufferMiss[amazons3/files/wowza/video.mp4]

and the file exists in s3 and has access to it

Any idea? Could be the file format? is a Video: h264 and Audio: aac

Thanks!

2

The issue is related with MediaCache, we had set the storage to 10Gb and we had only 4 GB avalialble. Then the MediaCache has invalid entries. Now we restart server and set the cache storage to 3Gb.

Could be that?

3

Same here.
I assume this issue is not caused by “bufferMiss”

The “correct” error message may be the following.

          • MediaCacheStoreItem.updateBlockMask[1] : java.io.IOException: No space left on device|at java.io.RandomAccessFile.writeBytes(Native Method)|at java.io.RandomAccessFile.write(RandomAccessFile.java:508)|at com.wowza.wms.mediacache.model.MediaCacheStoreItem.up~~~~~~~

If you decreased MediaCache storage, “bufferMiss” itself has never been resolved, I think.

However I resolved the issue by Antoni Bertran’s answer. Thank you!