Countdown timer not displayed when using Wowza Player Builder code to embed

Hello,

We’ve been using the default embed code up until today without much issue.

When I use the Wowza Player builder however, the countdown timer no longer appears.

How can I resolve this, and is there a way to programmatically have the countdown timer linked to Scheduling? I’m confused as to why the countdown timer logic isn’t just built into the Scheduling module.

Having to manually reconfigure the countdown timer after each daily broadcast is easy to forget and error prone.

We are using an HLS low-latency stream in Wowza Cloud with a custom RTMP source for video playback if this makes any difference.

This is the guide I’ve been using to add advanced custom parameters: https://www.wowza.com/docs/customize-wowza-player-with-configuration-properties

This is the URL of the Player Builder I’m using: https://player.wowza.com/builder

Thank you

Hello Darius, please email this issue to the address below and they will guide you through a solution for your current needs.

Wowza Player, Wowza GoCoder SDK, and the technology powering the Ultra Low Latency service in Wowza Streaming Cloud will no longer be available on January 5, 2021.

In order to bring you the best solutions platform now and in the future, we will sunset the Wowza Player, the Wowza GoCoder SDK, and the technology powering the Ultra Low Latency (ULL) service in Wowza Streaming Cloud. This process will start on March 31, 2020 and conclude on January 5, 2021. For more background and details about the enhanced solutions we’ll bring you in 2020 to aid your transition, please visit here.

Need help? Please email smcr@wowza.com****.