We have wowza instances on AWS and have the recordings uploading to S3 via a custom plugin module.
There are 3 problems going on currently:
- Corrupted Recordings
- First half saved but not second half
- Second half saved but not first
For all of these the actual live stream and simulcasting works fine. It does not relate to network issues on the encoder end as it almost always hits a random new customer with a totally different encoder/network setup.
#1 appears to be a disk size issue. When the disk runs out of space the last part of the video file doesn’t get written to S3 resulting in a missing MOOV atom and a broken recording. We’ve increased the storage to try and prevent this issue.
Any ideas on #2 / #3?
The only clue we’re going off of for now is that both the recording which had only the first half & the recording with only the last half were saved at the same time within seconds of each other.
Hi,
thank you for posting in the community forums. We notice you also opened a support ticket, so we will continue there as we might require sensitive information for a solution, which should not be posted in public anyway 
Regards,
Bernd Backhaus
Wowza Support
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@Bernd_Backhaus1
Was there ever a solution to this issue? Otherwise the usage of a forum is not really usefull. Other users might experience the same problem and it would be nice to know what they at least could check on their end.
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Hi,
while I cannot comment in this specific user case, we do see some of the following discs quite often:
Regards,
Bernd Backhaus
Wowza Support
WOWZA | The solution you start with, the partner you scale with.
Wowza Video is here! Look at all the new features that will help elevate your business.
Manage your Support cases online
Bookmark our FAQ page
Bookmark our Status page