Because I can not play my streaming on Facebook

Wowza ClearCaster Pro
1

When I want to see the live on Facebook of my streaming, it tells me that an error occurred and that the video can not be seen.

2

What is the error message please @Jose Vega?

3

I’m also going through the same situation. Was it something related to ClearCaster? RTMPS?

I say this because I tested it with Wirecast and I can see it normally.

4

I’m not sure, it’s possible. It’s just saying an error occurred and the video can’t be seen? Thanks. In the meantime, let me have tech support take a look.

5

Hello,

Thank you for contacting Wowza Support.

In order to further assist you, can you please submit a support ticket here:

https://www.wowza.com/support/open-ticket

Regards,

Abby

Technical Support Representative – Wowza ClearCaster

6

Yes the video is buffering and gives an error message.

7

Same here. I had many problems with people trying to playback our livestream from Clearcaster…

8

Facebook has advised that they have identified and resolved the issue. Testing has confirmed that all is working as expected. Thank you for your patience.

9

Yes, I am also in this same situation.