Audio stream is not ready

Hi,

When getting the list of available streams from Wowza server, our client is seeing that video stream becomes ready at some point, and audio stream never does. The client connects from Chrome browser on a desktop with his mic turned on. No errors are seen in the logs.

I was wondering how the issue can be debugged, and whether there is a way to find out the reason of the audio stream never getting ready.

Thank you