Our Wowza server crashed randomly. Looking at the logs, it appears to be related to the real-time transcoder. Both the error.log and access.log have this final entry and then it crashed:
TranscoderWorkerVideoDecoder.setupDecoder: Error videoDecoderCreate: 4294967295
Can you please assist? Here are the last error logs.
error.log
WARN server comment 2014-09-10 19:12:51 - - - - - 599364.15 - - - - - - - - TranscodingSession.handlePacket[phlive/_definst_]: Video codec is not supported by transcoder. Can only be used as PassThru: VP6
WARN server comment 2014-09-10 19:12:51 - - - - - 599364.153 - - - - - - - - TranscodingSession.setupDecoder[_defaultVHost_:phlive/_definst_/wkkzssyfln_a]: MP3 sample rate is not supported by decoder [22050]. Supported sample rates [32000, 44100, 48000]. Audio will not be processed.
WARN server comment 2014-09-10 19:12:51 - - - - - 599364.155 - - - - - - - - CupertinoPacketHandler.handleHolder[phlive/_definst_/wkkzssyfln_a]: Invalid video codec for iPhone/iPod: VP6
WARN server comment 2014-09-10 19:14:04 - - - - - 599437.063 - - - - - - - - TranscodingSession.handlePacket[phlive/_definst_]: Video codec is not supported by transcoder. Can only be used as PassThru: VP6
WARN server comment 2014-09-10 19:14:04 - - - - - 599437.067 - - - - - - - - TranscodingSession.setupDecoder[_defaultVHost_:phlive/_definst_/wkkzssyfln_a]: MP3 sample rate is not supported by decoder [22050]. Supported sample rates [32000, 44100, 48000]. Audio will not be processed.
WARN server comment 2014-09-10 19:14:04 - - - - - 599437.075 - - - - - - - - CupertinoPacketHandler.handleHolder[phlive/_definst_/wkkzssyfln_a]: Invalid video codec for iPhone/iPod: VP6
WARN server comment 2014-09-10 19:15:09 - - - - - 599501.627 - - - - - - - - TranscodingSession.handlePacket[phlive/_definst_]: Video codec is not supported by transcoder. Can only be used as PassThru: VP6
WARN server comment 2014-09-10 19:15:09 - - - - - 599501.634 - - - - - - - - CupertinoPacketHandler.handleHolder[phlive/_definst_/wkkzssyfln]: Invalid video codec for iPhone/iPod: VP6
WARN server comment 2014-09-10 19:15:26 - - - - - 599518.601 - - - - - - - - TranscoderWorkerVideoDecoder.handlePacketVideo[_defaultVHost_:phlive/_definst_/wkkzssyfln]: Video decoder pending frame count[176] is greater than limit[150], resetting
WARN server comment 2014-09-10 19:15:26 - - - - - 599518.601 - - - - - - - - TranscoderWorkerVideoDecoder.setupDecoder: Error videoDecoderCreate: 4294967295
access_log
2014-09-10 19:15:26 GMT-00:00 comment server INFO 200 - LiveStreamPacketizerSanJose.endChunkTS[phlive/_definst_/wkkzssyfln_a]: Add chunk: id:8 a/v/k:390/112/2 duration:10182 - - - 599518.528 - - - - - - - - - - - - - - - - - -- - - - - - -
2014-09-10 19:15:26 GMT-00:00 comment server WARN 200 - TranscoderWorkerVideoDecoder.handlePacketVideo[_defaultVHost_:phlive/_definst_/wkkzssyfln]: Video decoder pending frame count[176] is greater than limit[150], resetting - - - 599518.601 - - - - - - - - - - -- - - - - - - - - - - - - -
2014-09-10 19:15:26 GMT-00:00 comment server WARN 200 - TranscoderWorkerVideoDecoder.setupDecoder: Error videoDecoderCreate: 4294967295 - - - 599518.601 - - - - - - - - - - - - - - - - - - - - - - -- -