Issue with Audio Streaming in Wowza React Example on Safari Browser (M1 Chip)

Michael_London
Mon, 23 Oct 2023 13:25:00 +0000
FAQ: Top Troubleshooting Questions

Hello Wowza Community,

I hope this message finds you well. I am currently facing an issue with audio streaming in the Wowza React example, specifically on the Safari browser of macOS systems with M1 chips. Here are the details of the problem:

Problem Description:

Browser: Safari (Latest version)

Platform: macOS with M1 Chip

Issue: When publishing a streaming video using the Wowza React example, the video is streamed successfully, but the audio is not being published. Consequently, viewers are unable to listen to the audio.

Configuration Details:

Audio Settings:
-Audio Bitrate: 64
-Audio Codec: Opus

Video Settings:
-Video Bitrate: 2000
-Video Codec: H.264
-Video Frame Rate: 30
-Video Frame Size: 1280x720

Steps Taken:

Checked browser compatibility; using Safari, the latest version.

Verified permissions and security settings to ensure audio access.

Implemented detailed logging for debugging purposes; no error messages found.

The issue persists even after trying multiple configurations and settings adjustments.

I am seeking guidance from the community on how to resolve this problem. If anyone has encountered a similar issue or has insights into solving audio streaming problems specifically on Safari with macOS M1 systems, your help would be greatly appreciated.

Thank you in advance for your assistance. Any suggestions, workarounds, or insights would be invaluable in resolving this challenge. Looking forward to your responses.

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