Wowza Streaming Engine stops several times a day

Rick_Scolaro
Fri, 26 Sep 2014 10:03:12 +0000
Wowza Streaming Engine

We upgraded the Wowza Media Server to the Wowza Streaming Engine this year and found that the server stops serving video a few times a day. People that try to play the videos get the error message “Error loading stream: could not connect to server”.

Here’s a link to where the video player lives: http://drmercedesatwestchase.com/

Only by logging into the server and issuing the command “service WowzaStreamingEngine restart” does it come back to life for a little while, but shortly stops again.

Another symptom is that the Wowza Streaming Engine Manager link http://xxx.xxx.xxx.xxx:8088/enginemanager/login.htm reports “Webpage not found” and doesn’t even work after a server restart.

Can anyone help me to troubleshoot this?

5 posts - 4 participants