New QoE error metrics available

Bernd_Backhaus1
Sun, 10 Aug 2025 18:45:06 +0000
Wowza Video (Formerly Streaming Cloud)

We’ve added two new metrics to the Quality of Experience (QoE) Analytics section:

• Error density – The average number of errors per playback start. A playback start includes the initial start of a stream as well as any resume events after rebuffering or user-initiated pauses.
• Error-free sessions – The percentage of sessions with no fatal errors across any stream before or during playback. A session is considered error-free if no fatal errors occur at any time, either before or during playback.

Release Notes - Wowza Video release notes | Wowza Docs & APIs

Updated articles:
• QoE metrics in Wowza Video - Quality of Experience metrics in Wowza Video | Wowza Docs & APIs
• QoE benchmarking: Quality of Experience metrics benchmarking | Wowza Docs & APIs
• Errors detail page in Wowza Video: Errors detail page in Wowza Video | Wowza Docs & APIs

API docs:https://developer.wowza.com/docs/wowza-video/api/video/current/tag/quality_of_experience/

Regards,
Bernd Backhaus
Wowza Support
WOWZA | The solution you start with, the partner you scale with.

Wowza Video is here! Look at all the new features that will help elevate your business.

Manage your Support cases online
Bookmark our FAQ page
Bookmark our Status page

1 post - 1 participant

Read full topic