# Your user name or password is incorrect, please try again.

**URL:** <https://community.wowza.com/t/your-user-name-or-password-is-incorrect-please-try-again/50192>\
**Category:** Wowza Streaming Engine\
**Tags:** server-administration\
**Created:** [November 21, 2017, 10:42am UTC](https://community.wowza.com/t/your-user-name-or-password-is-incorrect-please-try-again/50192 "2017-11-21T10:42:27Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Robert\_Hole](https://avatars.discourse-cdn.com/v4/letter/r/d2c977/32.png) [@Robert\_Hole](https://community.wowza.com/u/Robert_Hole)\
**Post date:** [November 21, 2017, 10:42am UTC](https://community.wowza.com/t/your-user-name-or-password-is-incorrect-please-try-again/50192/1 "2017-11-21T10:42:27Z")

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Hi, my WowzaEngine and WowzaEngineManager worked correctly, but since this morning i can’t acces to WowzaEngineManager because it say “Your user name or password is incorrect, please try again.” I access to the files, “Server.xml”, “admin.password” and are correct.

That could be happening?

Thanks.

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<div class="post-metadata">

**Author:** ![Matheus\_Ataide](https://avatars.discourse-cdn.com/v4/letter/m/b9bd4f/32.png) [@Matheus\_Ataide](https://community.wowza.com/u/Matheus_Ataide)\
**Post date:** [December 26, 2017, 2:47pm UTC](https://community.wowza.com/t/your-user-name-or-password-is-incorrect-please-try-again/50192/2 "2017-12-26T14:47:47Z")

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Same thing is happening here, did you fix it, Robert?

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**Author:** ![Andrew\_Ramberg](https://avatars.discourse-cdn.com/v4/letter/a/7c8e57/32.png) [@Andrew\_Ramberg](https://community.wowza.com/u/Andrew_Ramberg)\
**Post date:** [December 26, 2017, 9:54pm UTC](https://community.wowza.com/t/your-user-name-or-password-is-incorrect-please-try-again/50192/3 "2017-12-26T21:54:03Z")

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Hello,

Did you check that the [wowza-install]/conf/Server.xml has the RESTInterface set to true and AuthenticationMethod is set to digest?

```auto
<RESTInterface>
<Enable>true</Enable>
<IPAddress>*</IPAddress>
<Port>8087</Port>
<!-- none, basic, digest, remotehttp, digestfile -->
<AuthenticationMethod>digest</AuthenticationMethod>
<DiagnosticURLEnable>true</DiagnosticURLEnable>

```

Best regards,

Andrew