# Wowza Video QoE Premium Analytics Now Available **URL:** \ **Category:** Wowza Video (Formerly Streaming Cloud)\ **Created:** [November 21, 2024, 8:25pm UTC](https://community.wowza.com/t/wowza-video-qoe-premium-analytics-now-available/102318 "2024-11-21T20:25:14Z")\ **Posts on this page:** 1\ **Page:** 1
**Author:** ![Jason\_Tuchler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_tuchler/32/462_2.png) [@Jason\_Tuchler](https://community.wowza.com/u/Jason_Tuchler)\ **Post date:** [November 21, 2024, 8:25pm UTC](https://community.wowza.com/t/wowza-video-qoe-premium-analytics-now-available/102318/1 "2024-11-21T20:25:14Z")
We’re excited to announce the doc release for a recent Wowza Video release for QoE analytics: **Summary** We’re excited to introduce the Quality of Experience (QoE) metrics in Wowza Video for both our UI and API! These new insights are designed to help you analyze the playback performance of your video streams for an optimal viewing experience. The QoE metrics include: - **Video start time** – Measures the time it takes for a video to start playing after a user initiates playback. - **Rebuffer count** – Tracks the number of times a video pauses due to buffering. - **Rebuffer time** – Indicates the duration of playback interruptions caused by buffering. For more UI information, see [Analytics page in Wowza Video](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wowza.com%2Fdocs%2Fanalytics-page-in-wowza-video&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195303638%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=JRP2BzSu0D8qSgCrxes6N1S0ohewES6uREYoHAuFsq8%3D&reserved=0) and [Analytics in Wowza Video](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wowza.com%2Fdocs%2Fanalytics-in-wowza-video-2&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195332665%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=vtaUl0D%2Fu7p3TUy2I3Qp%2FDgTG8hebSh2KNEQTaLft1A%3D&reserved=0). **Note:** The Quality of Experience metrics data is available starting from November 7, 2024. You can retrieve metrics data for streaming events occurring on or after this date. **Note:** Quality of Experience metrics is a premium feature available exclusively to Wowza Video subscribers with an annual subscription. To access this feature for enhanced streaming insights[, contact our sales team](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wowza.com%2Fcontact%3Futm_campaign%3D24Q4-QOE-CUS-HS%26utm_medium%3Dbanner%26utm_source%3Dwowza%26utm_content%3Ddocs&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195355669%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=KTGV8z0khuogGMZfaII3aHCa7EOA2fTUbNxuNgo1j2k%3D&reserved=0). Query the following endpoints to get the QoE metrics for all the live streams and videos within your account: - [GET /analytics/qoe/rebuffer\_count/account](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.wowza.com%2Fdocs%2Fwowza-video%2Fapi%2Fvideo%2Fcurrent%2Ftag%2Fquality_of_experience%2F%23tag%2Fquality_of_experience%2Foperation%2FanalyticsQoerebufferCountAccount&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195379066%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=v0oPJldpQOQ5m94C7c925hJ17DgmpQ9M5CUkWvXILPY%3D&reserved=0) - [GET /analytics/qoe/rebuffer\_time/account](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.wowza.com%2Fdocs%2Fwowza-video%2Fapi%2Fvideo%2Fcurrent%2Ftag%2Fquality_of_experience%2F%23tag%2Fquality_of_experience%2Foperation%2FanalyticsQoerebufferTimeAccount&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195400401%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=dW4CK%2Bf9DQ4WgYOaA5TwAzlwVcWg%2Baz0mHMZqHp%2BWxc%3D&reserved=0) - [GET /analytics/qoe/video\_start\_time/account](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.wowza.com%2Fdocs%2Fwowza-video%2Fapi%2Fvideo%2Fcurrent%2Ftag%2Fquality_of_experience%2F%23tag%2Fquality_of_experience%2Foperation%2FanalyticsQoeVideoStartTimeAccount&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195423632%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=2FgfLvsqhPED%2BLLw%2Fv%2BFvlGcp3az5jiCTrHLuu6%2Fk8I%3D&reserved=0) Query the following endpoints to get the QoE metrics for specific live streams or videos: - [GET /analytics/qoe/rebuffer\_count/media/{id}](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.wowza.com%2Fdocs%2Fwowza-video%2Fapi%2Fvideo%2Fcurrent%2Ftag%2Fquality_of_experience%2F%23tag%2Fquality_of_experience%2Foperation%2FanalyticsQoerebufferCountMedia&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195445208%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Ji9zFVbx%2BQN98SB6ddQZw1bFPfVBkZ0guJrVDDTS5Jk%3D&reserved=0) - [GET /analytics/qoe/rebuffer\_time/media/{id}](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.wowza.com%2Fdocs%2Fwowza-video%2Fapi%2Fvideo%2Fcurrent%2Ftag%2Fquality_of_experience%2F%23tag%2Fquality_of_experience%2Foperation%2FanalyticsQoerebufferTimeMedia&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195467169%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=wX7PCNcd6o9U1diUZP%2B1jaNS1DDUJGQK1xdCGsyHxs8%3D&reserved=0) - [GET /analytics/qoe/video\_start\_time/media/{id}](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.wowza.com%2Fdocs%2Fwowza-video%2Fapi%2Fvideo%2Fcurrent%2Ftag%2Fquality_of_experience%2F%23tag%2Fquality_of_experience%2Foperation%2FanalyticsQoeVideoStartTimeMedia&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195487911%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=OHdhuxT6WCCr7XkBeLznrgBEGTiVR4cdzmuBoooB4zA%3D&reserved=0) **UI Release Notes** [https://www.wowza.com/docs/wowza-video-release-notes-2](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wowza.com%2Fdocs%2Fwowza-video-release-notes-2&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195509494%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=R1vvOcltuayTo4ZSBlUFMs1vV%2F9pUebnEQwtHxPv9H0%3D&reserved=0) **API Release Notes** [https://developer.wowza.com/docs/wowza-video/release-notes/](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fdeveloper.wowza.com%2Fdocs%2Fwowza-video%2Frelease-notes%2F&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195529031%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=Pme%2Fuj9XUx%2Fx8FxiiL0aghaxm%2BS8ZSODdB7ZXn0N2e4%3D&reserved=0) **New Article** [https://www.wowza.com/docs/quality-of-experience-troubleshooting-in-wowza-video-2](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wowza.com%2Fdocs%2Fquality-of-experience-troubleshooting-in-wowza-video-2&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195548645%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=4nseDPabmnrAqBKKf04XdjactWtvj4Yo9gkphZrdsh0%3D&reserved=0) **Updated Articles** - [https://www.wowza.com/docs/wowza-video-technical-specifications-2](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wowza.com%2Fdocs%2Fwowza-video-technical-specifications-2&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195572215%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=vpn%2FOaDttmLkqD%2FfSPAfq7YGbucoT%2Bk5Rg4Gb4n8wZ0%3D&reserved=0) - [https://www.wowza.com/docs/analytics-in-wowza-video-2](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wowza.com%2Fdocs%2Fanalytics-in-wowza-video-2&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195596422%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=kNdKeaiQG8yyqS35qoFUVyrrVX31y4WvWC83ZjremnA%3D&reserved=0) - [https://www.wowza.com/docs/analytics-page-in-wowza-video](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.wowza.com%2Fdocs%2Fanalytics-page-in-wowza-video&data=05%7C02%7Cjason.tuchler%40wowza.com%7C5c9ec005ed6a48f1f62f08dd0a693577%7Ccde87810c74a42b1974779b5f89ea164%7C0%7C0%7C638678169195627935%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=kUTTeHwSSEJdR577CZKOUjE%2BMo9inK9leOWbuSkEfZg%3D&reserved=0)