# Wowza version 4.7 on webserver giving error on VPN while playing videos

**URL:** <https://community.wowza.com/t/wowza-version-4-7-on-webserver-giving-error-on-vpn-while-playing-videos/55110>\
**Category:** Wowza Streaming Engine\
**Created:** [May 4, 2020, 1:08pm UTC](https://community.wowza.com/t/wowza-version-4-7-on-webserver-giving-error-on-vpn-while-playing-videos/55110 "2020-05-04T13:08:26Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![ashish\_bajaj](https://avatars.discourse-cdn.com/v4/letter/a/4af34b/32.png) [@ashish\_bajaj](https://community.wowza.com/u/ashish_bajaj)\
**Post date:** [May 4, 2020, 1:08pm UTC](https://community.wowza.com/t/wowza-version-4-7-on-webserver-giving-error-on-vpn-while-playing-videos/55110/1 "2020-05-04T13:08:26Z")

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HTML error i got when i tried to play videos is as below. Our VPN team has open some ports but still users get the error when they try to preview the videos.

webspace-bundle-gz.js:51 Refused to connect to ‘[http://10.21.228.36:1935/Proxy\_2020\_1/mp4%3ASBS\_ID\_9321372.mp4/playlist.m3u8?audioindex=0](http://10.21.228.36:1935/Proxy_2020_1/mp4%3ASBS_ID_9321372.mp4/playlist.m3u8?audioindex=0)’ because it violates the following Content Security Policy directive: “default-src ws://spwmam3web1.sbsms.sbs.com.au ‘unsafe-inline’ [http://10.21.228.35:1935](http://10.21.228.35:1935) ‘self’ [http://10.21.226.36:8531](http://10.21.226.36:8531) [http://10.21.226.37:8531](http://10.21.226.37:8531) [http://mam3webvip.sbsms.sbs.com.au](http://mam3webvip.sbsms.sbs.com.au) ws://spwmam3web1 blob: [http://10.21.228.35:8982](http://10.21.228.35:8982) [https://spwmam3core3.sbsms.sbs.com.au:7443](https://spwmam3core3.sbsms.sbs.com.au:7443) [http://sydvmwmamwebip](http://sydvmwmamwebip) [http://spwmam3web1](http://spwmam3web1) ws://10.21.226.36:8531 [http://spwmam3web1:1935](http://spwmam3web1:1935) ws://10.21.226.37:8531 [http://10.21.228.36:8987](http://10.21.228.36:8987) [http://spwmam3web1.sbsms.sbs.com.au](http://spwmam3web1.sbsms.sbs.com.au) [https://spwmam3core4.sbsms.sbs.com.au:7443](https://spwmam3core4.sbsms.sbs.com.au:7443) data: ‘unsafe-eval’ ws://mam3webvip.sbsms.sbs.com.au”. Note that ‘connect-src’ was not explicitly set, so ‘default-src’ is used as a fallback.

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**Author:** ![video\_streaming](https://avatars.discourse-cdn.com/v4/letter/v/22d042/32.png) [@video\_streaming](https://community.wowza.com/u/video_streaming)\
**Post date:** [May 4, 2020, 8:45pm UTC](https://community.wowza.com/t/wowza-version-4-7-on-webserver-giving-error-on-vpn-while-playing-videos/55110/2 "2020-05-04T20:45:27Z")

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We’ll need a support ticket please to debug as we cannot determine the cause in the forums. We need full access to your Engine files and logs to test. Thank you.

[https://www.wowza.com/support/open-ticket](https://www.wowza.com/support/open-ticket)
