# Wowza Test Players not working

**URL:** <https://community.wowza.com/t/wowza-test-players-not-working/47516>\
**Category:** Wowza Streaming Engine\
**Created:** [September 25, 2016, 2:30pm UTC](https://community.wowza.com/t/wowza-test-players-not-working/47516 "2016-09-25T14:30:57Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Serge\_Belizky](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@Serge\_Belizky](https://community.wowza.com/u/Serge_Belizky)\
**Post date:** [September 25, 2016, 2:30pm UTC](https://community.wowza.com/t/wowza-test-players-not-working/47516/1 "2016-09-25T14:30:57Z")

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Hi there,

Have just completed my first install. However when I try to play (VOD application) in Wowza Test Players it says ‘playing’ in the bottom of the player but … no stream (black screen).

Wowza Streaming Engine were installed for Windows on Azure. I can access the Wowza server by entering [wowza-ip]:1935 in a browser.

Am I missing something?

Thanks

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**Author:** ![Jason\_Tuchler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_tuchler/32/462_2.png) [@Jason\_Tuchler](https://community.wowza.com/u/Jason_Tuchler)\
**Post date:** [September 26, 2016, 10:17am UTC](https://community.wowza.com/t/wowza-test-players-not-working/47516/2 "2016-09-26T10:17:01Z")

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Hello,

Can you please test the sample.mp4 with the VOD test player? Please have mp4:sample.mp4 entered in Media File Name.

Best,

JasonT

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<div class="post-metadata">

**Author:** ![Jason\_Tuchler](https://sea2.discourse-cdn.com/flex002/user_avatar/community.wowza.com/jason_tuchler/32/462_2.png) [@Jason\_Tuchler](https://community.wowza.com/u/Jason_Tuchler)\
**Post date:** [October 17, 2016, 3:18pm UTC](https://community.wowza.com/t/wowza-test-players-not-working/47516/3 "2016-10-17T15:18:53Z")

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Hello,

The picture you attached is getting a 404 error. I would recommend checking that another program is not trying to use port 1935. I’ve seen this before happen.

You can view listening programs with Command Prompt or Terminal.

netstat -b -a -o | find “1935”

If that does not work, I would recommend opening a [support case](https://www.wowza.com/support/open-ticket) for further review.

Please attach a screenshot of what you are entering in your test player and the below conf/logs.

[install-dir]/conf

[install-dir]/logs

[install-dir]/manager/logs

If you are not sure how to get this information please see the following tutorial.

[https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux](https://www.wowza.com/docs/how-to-create-a-compressed-zip-file-in-windows-os-x-and-linux)

Regards,

JasonT

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<div class="post-metadata">

**Author:** ![Serge\_Belizky](https://avatars.discourse-cdn.com/v4/letter/s/45deac/32.png) [@Serge\_Belizky](https://community.wowza.com/u/Serge_Belizky)\
**Post date:** [September 28, 2016, 2:00am UTC](https://community.wowza.com/t/wowza-test-players-not-working/47516/4 "2016-09-28T02:00:45Z")

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Hey Jason,

Thank you for response.

Of course I have used sample.mp4 but the result still the same. Just reinstall virtual machine and wowza server. Tried to start Wowza in stand-alone mode. What am I doing wrong?

Thanks.

![](https://www.dropbox.com/s/8fb8qhssspxk34x/test_03.png?dl=0)

![](https://www.dropbox.com/s/433t97hqh0jrxes/test_04.png?dl=0)

![](https://www.dropbox.com/s/t274e7rffvb8c5x/test_05.png?dl=0)

![](https://www.dropbox.com/s/yrdet1jg6div2px/test_06.png?dl=0)