# Wowza Streaming Server 4.0.6 service not getting started
**URL:** https://community.wowza.com/t/wowza-streaming-server-4-0-6-service-not-getting-started/39819
**Category:** Wowza Streaming Engine
**Created:** [August 22, 2014, 6:28am UTC](https://community.wowza.com/t/wowza-streaming-server-4-0-6-service-not-getting-started/39819 "2014-08-22T06:28:29Z")
**Posts on this page:** 7
**Page:** 1
### Author:  [@sharmi\_la](https://community.wowza.com/u/sharmi_la)
#### Post date: [August 22, 2014, 6:28am UTC](https://community.wowza.com/t/wowza-streaming-server-4-0-6-service-not-getting-started/39819/1 "2014-08-22T06:28:29Z")
Hi,
I installed WowzaStreamingEngine-4.0.6 but I couldn’t able to start the service.
It’s throwing a error message as,
'Windows could not start the Wowza Streaming Engine 4.0.6 service on Local Computer.
The service did not return an error. This could be an internal Windows error or an internal service error.
If the problem persists, contact your system administrator.’
I’m using windows 7 ultimate and its 64 bit OS. I installed java version “1.7.0\_67” and followed the steps in the link,
[https://www.wowza.com/docs/how-to-install-and-configure-wowza-streaming-engine](https://www.wowza.com/docs/how-to-install-and-configure-wowza-streaming-engine)
[https://www.wowza.com/docs/how-to-manually-install-and-troubleshoot-java-on-your-wowza-media-server](https://www.wowza.com/docs/how-to-manually-install-and-troubleshoot-java-on-your-wowza-media-server)
I tried many times uninstall and reinstalling the java and wowza server but nopthing worked for me.
Can you please help me on this?
---
### Author:  [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)
#### Post date: [August 22, 2014, 7:28am UTC](https://community.wowza.com/t/wowza-streaming-server-4-0-6-service-not-getting-started/39819/2 "2014-08-22T07:28:16Z")
Hi,
There are two logs that show Windows service startup progress for Wowza Streaming Engine:
[install-dir]/bin/batch.log
[install-dir]/manager/bin/batch.log
Post the contents here, as they might highlight the problem.
Daren
---
### Author:  [@Daren\_Johnson](https://community.wowza.com/u/Daren_Johnson)
#### Post date: [August 25, 2014, 10:43pm UTC](https://community.wowza.com/t/wowza-streaming-server-4-0-6-service-not-getting-started/39819/3 "2014-08-25T22:43:13Z")
Hi,
Did you try restarting the server after the changing the JAVA\_HOME variable?
Sometimes that can help if old values still appear to be used.
Daren
---
### Author:  [@sharmi\_la](https://community.wowza.com/u/sharmi_la)
#### Post date: [August 23, 2014, 3:20am UTC](https://community.wowza.com/t/wowza-streaming-server-4-0-6-service-not-getting-started/39819/4 "2014-08-23T03:20:02Z")
Hi,
After following this link, [https://www.wowza.com/docs/how-to-start-and-stop-wowza-streaming-engine-software](https://www.wowza.com/docs/how-to-start-and-stop-wowza-streaming-engine-software), I was able to start my wowza server in standalone mode but not as a service and its throwing the error as,
'Windows could not start the Wowza Streaming Engine 4.0.6 service on Local Computer.
The service did not return an error. This could be an internal Windows error or an internal service error.
If the problem persists, contact your system administrator.’
Both the log file contains the same error,
startup.bat: runmode=service
setenv.bat: JAVA\_HOME is set incorrectly?. “C:\Program Files\Java\jdk1.7.0\_07”
But I installed Java version 1.7.0\_67 and mentioned the JAVA\_HOME path as, C:\Program Files\Java\jre7
I followed from this link, [https://www.wowza.com/docs/how-to-manually-install-and-troubleshoot-java-on-your-wowza-media-server](https://www.wowza.com/docs/how-to-manually-install-and-troubleshoot-java-on-your-wowza-media-server)
Am I missing anything?
---
### Author:  [@sharmi\_la](https://community.wowza.com/u/sharmi_la)
#### Post date: [August 25, 2014, 10:34pm UTC](https://community.wowza.com/t/wowza-streaming-server-4-0-6-service-not-getting-started/39819/5 "2014-08-25T22:34:02Z")
Yet I couldn’t resolve the issue of staring the Wowza server as a service . Can you please help on this? Do you need any more details?
---
### Author:  [@sharmi\_la](https://community.wowza.com/u/sharmi_la)
#### Post date: [August 25, 2014, 10:56pm UTC](https://community.wowza.com/t/wowza-streaming-server-4-0-6-service-not-getting-started/39819/6 "2014-08-25T22:56:21Z")
Yes I did. Even I restarted the PC.
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### Author:  [@money\_arora](https://community.wowza.com/u/money_arora)
#### Post date: [February 20, 2019, 5:39pm UTC](https://community.wowza.com/t/wowza-streaming-server-4-0-6-service-not-getting-started/39819/7 "2019-02-20T17:39:45Z")
pls give solution